JOB TITLE: Sales Team Manager


Industry : Commercial & Finance Job Location : Blackburn
Job Reference : 8873SM Job Category : Sales
Employment Type : Permanent Posted : 03/09/2012
 
Salary & Benefits : £20000 - £22000 per annum
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

Bluefire Consulting are recruiting for an experienced Sales Team Manager to work for a rapidly expanding company based in Blackburn.


Job Description

Bluefire Consulting are recruiting for an experienced Sales Team Manager to work for a rapidly expanding company based in Blackburn.

Main duties will involve:

*Overseeing and monitoring an outbound sales team
*Providing on-going training and development to the team assisting with; call coaching, personal development and 1-2-1s
*Listening in to calls to identify training needs and take control to recover sales calls when required
*Monitoring call activity and appointment statistics
*Key performance management
*Assisting with on-going recruitment, training sessions and inductions
*Motivating and incentivise both individuals and the team
*Leading by example - making outbound calls to homeowners throughout the UK to discuss our financial review service
*Working from different data sets to warm call on behalf of our suppliers and also from profiled data which is colder
*Achieving appointment targets, call quality standards and personal KPI's
*Highlighting 'extra information' and giving guidance to customers to ensure they understand the value of our service
*Ensuring the customer is fully briefed and their full commitment for the appointment is secured
*Updating and maintaining our bespoke IT system with accurate customer data


Previous outbound sales team management experience is essential for this role, preferably within a financial services background. The successful Sales Team Manager will be responsible for overseeing a team of Internal Sales Execs who will be making outbound calls to homeowners throughout the UK with the aim of booking an appointment for one of our field agents to attend. You must be able to demonstrate previous experience of managing and leading a team within a contact centre environment. Working hours for this role are Monday to Thursday 12pm - 8pm and Friday 9am - 5pm.


Job Keywords

Sales Manager, Outbound, Telesales, Contact Centre, Call Centre, Team Manager, Financial Services, FSA, Sales, Training, KPIs, cold calling, appointment setting, targets, Pensions, Telemarketing, Blackburn



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Sales recruitment on a UK wide basis.

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