JOB TITLE: Customer Service; Telesales Consultant


Industry : Commercial & Finance Job Location : Borehamwood
Job Reference : 12727JB Job Category : Call Centre and Customer Service
Employment Type : Permanent Posted : 15/11/2016
 
Salary & Benefits : £26000 - £30000 per annum + DOE + bonus
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

JOB TITLE:Customer Service; Telesales Consultant LOCATION: Totteridge/ Borehamwood, Hertfordshire SALARY: £26-£30k basic salary + bonus No cold calling involved! THE ROLE Bluefire Consulting are recruiting for a Customer Service; Telesales Consultant to join a long standing close knit team of customer service professionals. With a strong marketing presence this role involves NO COLD CALLING & is responding to enquries made by prospective customers looking to sell a property.


Job Description


JOB TITLE: Customer Service; Telesales Consultant
LOCATION: Totteridge/ Borehamwood, Hertfordshire
SALARY: £26-£30k basic salary plus bonus
No cold calling involved!

THE ROLE

Bluefire Consulting are recruiting for an enthusiastic Customer Service; Telesales Consultant to join a long standing close knit team of customer service professionals in the property market. With a strong marketing presence this role involves NO COLD CALLING and is predominantly responding to enquiries made by prospective customers looking to sell their property.


WHO WILL YOU BE WORKING FOR?

An ethical company that believes in helping those in need, they provide a quick solution for homeowners in distress that are looking for a quick sell option. Established over 15 years ago they have a strong reputation in the property investment market place for providing a quick no hassle property rescue service, buying properties directly from homeowners who have a need to sell quickly. Founded as a family run business with a strong family feel throughout they pride themselves on a very low turnover of staff and fun but fast paced working atmosphere. Between they have a range of skills and knowledge in their long standing team and provide services to their clients including; valuations, debt advice and relocation services as well as property sales as quick as a 48hour cash buy!
The Directors and Senior Managers have a wealth of experience in knowledge across the property market within house sales, property management, experts in the financial industry specifically in mortgages and debt management. There is a real team ethos across the organisation as a whole who believe in maintaining a positive working atmosphere in the work place, with their clients. Everyone has a "muck in" type of attitude and willingness to provide support within other areas of the business when needed.
This role has come about due to business growth, currently they are based in Totteridge but are in the process of moving into plush new offices in the Basildon are with the view to expand the team.


WHAT IS THE JOB DOING?

Working in vibrant and energetic team your role will be to act as an initial point of contact for homeowners making an enquiry about a property sales. You will be responsible for qualifying the lead and driving conversion rates of warm leads into successful sales for the business. Initially you will be based out of the Totteridge office but will be moving over in December into their plus newly renovated offices in Basildon. Main duties of the role include:
*Responding to predominantly inbound enquires, analysing and qualifying leads
*Following up warm leads, showing empathy to understand their needs and discuss potential options available to them
*Keeping in touch with clients and discussing offers converting into sales
*Recording customer activity and ensure all files up to date and accurately track the progress of each sales
*Taking ownership of the sales process from start to finish, preparing and sending out legal documents ensuring they are completed within a timely manner

As a core member of the team, you will be expected to work autonomously and act as an ambassador for the company. This is a really exciting opportunity which combines customer service and sales to provide a unique service to customers in the property market.

If you are a "people person" and are a natural negotiator with the tenacity to follow things through to completion then click apply now!



JOB REFERENCE: 12727JB


Job Keywords

telesales; customer service; estatle agent; property; sales; inbound; lead generation; call centre; residential; telemarket; totteridge; borehamwood; hertfordshire



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Call Centre and Customer Service recruitment on a UK wide basis.

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