JOB TITLE: Sales Advisor; Call Centre Advisor


Industry : Commercial & Finance Job Location : Fareham
Job Reference : 6841SR Job Category : Call Centre and Customer Service
Employment Type : Permanent Posted : 22/07/2010
 
Salary & Benefits : £12000 - £14000 per annum + OTE £40k
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

Bluefire Consulting are looking for an experienced Sales Advisor to work for a busy call centre based in Fareham, Hampshire.


Job Description

Bluefire Consulting are looking for an experienced Sales Advisor to work for a busy call centre based in Fareham, Hampshire. Main duties will involve:
* Generating outbound calls to existing customers to renew contracts
* Agreeing service level requirements for each sale for mobiles contracts
* Providing advice and guidance to end-users and ensure sales are seen through to completion
* Seeking to identify upselling opportunities within existing customers
* Liaising with management on a daily basis to update on activity
* Updating the CRM system to ensure records of all activity and contact is maintained
* Taking orders from new and existing customers and processing sales order forms

Previous Call Centre/Customer Service experience is essential for this role. The successful Sales Advisor must be able to demonstrate strong written and verbal communication skills. A background in telecoms is preferred but not essential.


Job Keywords

Call Centre; Telecoms; Fareham; Hampshire



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Call Centre and Customer Service recruitment on a UK wide basis.

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