JOB TITLE: Customer Service Coordinator


Industry : Commercial & Finance Job Location : Felixstowe
Job Reference : 10932LN Job Category : Call Centre and Customer Service
Employment Type : Permanent Posted : 12/08/2014
 
Salary & Benefits : competitive
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

Job Title: Customer Service Coordinator Location: Felixstowe Salary: Competitive The Role Bluefire Consulting are looking to recruit a Customer Service Coordinator to join one of the world's leading logistic organisation based in their Felixstowe office.


Job Description

Job Title: Customer Service Coordinator
Location: Felixstowe
Salary:Competitive

The Role
Bluefire Consulting are looking to recruit a Customer Service Coordinator to join one of the world's leading logistic organisation based in their Felixstowe office. The main duties will include but not limited to;
*Liaising with other departments ensuring that all operational procedures for each client are put in place successfully and best working practices are in place
*Ensuring all invoicing is raised in a timely fashion and meet client requirements in line with company policy
*Maintaining a strong rapport with clients and acting as brand ambassador for the company
*Ensuring synergy throughout the Felixstowe office and other nationwide offices
*Attending client meetings when required and submitting reports and statistics
*Assisting the sales team with quotations and actively supporting all sales and commercial activities

The Candidate
The ideal Customer Service Coordinator must possess strong communication skills both written and verbal, be a team player and a place a strong emphasis on customer satisfaction. Ideally you will have industry knowledge but emphasis is placed on a goal-orientated Customer Service Coordinator with a focus on deadlines. Advanced knowledge if Microsoft Excel is highly advantageous.

The Client
Our Client is a worldwide market leader in the logistics industry who have been providing clients with bespoke logistic solutions for over 100 years. Placing a strong emphasis on self-development and providing a high quality service our client has offices all over the world.

The Package
Competitive Salary
Pension, Dental Cover, Health Cover, Performance Related Pay Scheme and Childcare Vouchers

Bluefire Consulting Ltd is a recruitment agency working on behalf of our client.

Reference: 10932LN


Job Keywords

Customer Service, Logistics, Freight Forward, Felixstowe, Excel, logistic solutions, Customer Service Coordinator, Sales Support



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Call Centre and Customer Service recruitment on a UK wide basis.

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