JOB TITLE: Customer Service Coordinator


Industry : Commercial & Finance Job Location : Felixstowe
Job Reference : 11047JB Job Category : Logistics Distribution and Supply Chain
Employment Type : Permanent Posted : 07/10/2014
 
Salary & Benefits : Competitive +health +dental +pension +childcare
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

Job Title: Customer Service Coordinator Location: Felixstowe Salary: Competitive basic + bonus + benefits inc health insurance, dental cover, pension and childcare vouchers The Role Bluefire Consulting are looking to recruit a Customer Service Coordinator to join a worldwide logistics organisation based in their Felixstowe office.


Job Description

Job Title: Customer Service Coordinator
Location: Felixstowe
Salary: Competitive basic + bonus + benefits inc health insurance, dental cover, pension and childcare vouchers

The Role

Bluefire Consulting are looking to recruit a Customer Service Coordinator to join a worldwide logistics organisation based in their Felixstowe office. The main duties of the role include:
*Liaising with other departments in the business to put in place operational procedures for each client and ensure best working practices are in place
*Ensuring invoices meet client requirements and are raised in a timely fashion in line with company policy
*Maintaining strong rapport with clients and ensuring there is synergy throughout other offices nationwide
*Acting as a brand ambassador for the company and finding solutions to clients queries
*Attending client meeting and submitting reports as and when required
* Being self-aware and identifying training needs within yourself

The Candidate

The ideal Customer Service Coordinator must have a strong knowledge of Microsoft Excel including the use of functions pivot tables, v-looks and an understanding how to use Macros. You must have a background in Logistics/ shipping/ freight forwarding, possess strong communication skills both written and verbal, be a team player and place a strong emphasis on customer satisfaction. The successful Customer Services Coordinator must be goal orientated with a focus on deadlines and be a problem solver.

The Client

Our client is a worldwide market leader in the logistics industry who have been servicing clients for over 100 years providing bespoke solutions. They place a strong emphasis on self-development and providing a high quality service.

The Package

Competitive basic plus performance related bonus
Health and dental insurance, pension scheme and child care vouchers included.


Bluefire Consulting Ltd is a recruitment agency working on behalf of our client.

Reference: 11047JB


Job Keywords

Customer Service Imports Coordinator; Customer Service; imports; shipping; SAP; freight forwarding; shipping; linear; OCR; microsoft packages; imports; exports; logistics; haulage; fleet services



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Logistics Distribution and Supply Chain recruitment on a UK wide basis.

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