JOB TITLE: Customer Order Administrators


Industry : Commercial & Finance Job Location : Hook
Job Reference : 8069 Job Category : IT
Employment Type : Permanent Posted : 16/01/2012
 
Salary & Benefits : £16000 - £20000 per annum + industry leading package
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

We are looking for a couple of Customer Order Administrators for our client who are a major telecommunications company based in Hook. The role is offering between £16-20k plus benefits dependent upon experience and does welcome both experienced candidates and recent graduates. The ideal candidate will have good Microsoft Excel skills, and experience of Oracle and/or Business Object software would be an advantage but is certainly not a must. It would suit a strong administrator with excellent


Job Description

We are looking for a couple of Customer Order Administrators for our client who are a major telecommunications company based in Hook. The role is offering between £16-20k plus benefits dependent upon experience and does welcome both experienced candidates and recent graduates.

The ideal candidate will have good Microsoft Excel skills, and experience of Oracle and/or Business Object software would be an advantage but is certainly not a must.

It would suit a strong administrator with excellent communication, coordination and customer skills. For this role will require you to act as a conduit between Internal Customers and a National Distribution Centre ensuring materials requested are delivered within the agreed timeframes to complete the Installation/Service and Project completion dates.


Principle Responsibilities include

* Responsible for entering, scheduling and expediting Internal Customer orders onto Oracle Financials and Inventory system.
* Ensure sales orders are processed in accordance with the clients procedures
* Liaise between NDC/Demand & Supply Planning and Internal Customers, ensuring product is delivered as required.
* Provide updates on the status of open orders to both Internal Customers and Supply Chain management team.
* Manage Backorder Reports, providing updates to Internal Customer on expected delivery dates.
* Monitor consumption of Inventory held within Field Stores and Van Kits, ensuring 100% Fulfilment
* Update Stocking parameters on Oracle for Field Stores and Van Kits

Required Experience

* Computer literacy encompassing all Microsoft applications.
* Computer literacy with Oracle.
* Committed to customer service, with proven customer handing skills to enable the development of a relationship as well as the ability to identify and manage any issues that may arise.

Package includes pension, 25 days holiday and private healthcare.
Bluefire Consulting is an employment business acting on behalf of a client company.


Job Keywords

"customer service" "database" "oracle" "excel"



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in IT recruitment on a UK wide basis.

<< back to Commercial & Finance jobs