JOB TITLE: Collections Advisor


Industry : Commercial & Finance Job Location : Liverpool
Job Reference : 13292JB Job Category : Financial Services
Employment Type : Permanent Posted : 14/11/2017
 
Salary & Benefits : £14000 - £15000 per annum + competetive bonus
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

Job Title: Collections Advisor (Liverpool, Merseyside) Location: Liverpool city centre Salary: £15k basic salary + bonus (approx. £100-£500 per month realistic OTE) The Role Do you want to work for a market leader in financial services? Are you motivated debt recovery specialist who wants to work for a company that invests in "bespoke state of the art technology"? We are looking for an experienced Collections Advisor based out of their Liverpool city centre office.


Job Description

Job Title: Collections Advisor (Liverpool, Merseyside)
Location: Liverpool city centre
Salary: £15k basic salary + bonus (approx. £100-£500 per month realistic OTE)

The Role

Do you want to work for a highly reputable, market leader in financial services with worldwide operations? Are you motivated debt recovery specialist who wants to work for a company that invests in "bespoke state of the art technology" equipping operations with the tools necessary to provide customers with the best possible service? Based out of their Liverpool city centre office, we are looking for an experienced Collections Advisor to join a leading family run, debt recovery business for professional services worldwide.


Who will you be working for?

Our client is a reputable market leader within the debt recovery and financial services with operations nationwide and internationally, with over 20 years' experience they have a great credit rating with over 10,000 long standing clients. They operate an open honest policy and are a full member of the Credit Services Association. As a debt recovery specialist they are fully FCA regulated and pride themselves on the ability to, "collect the uncollectable" by taking a tailored approach to each case.

The company pride themselves in their investment in people and technology. You will have the confidence in selling a service of industry specialists who have access to a bespoke state of the art system that has been developed over 10 years, specifically in order to pin point data required for them to carry out the best possible job for the company's clients. They are so confident in their team's abilities that they offer new customers a free trial, self-assured that their expertise will undoubtedly provide to potential customers proven results.


What is the job doing?

Bluefire Consulting are looking to recruit a knowledgeable Debt Recovery; Collections Advisor within their Liverpool city centre office to work within an experienced close knit team. Reporting directly into the Collections Manager, the main duties of the role include:
*Making outbound calls and taking inbound enquiries for a range of B2C and B2B default customers
*Utilising all avenues of communications, written, verbal and electronic to liaise with customers
*Carrying out investigative work to determine customer's location and alternative methods of contact
*Ensuring knowledge of FCA regulations is up to date in order to effectively deal with customer disputes
*Implementing agreed payment plans with customers and when relevant settlement agreements in line with client's terms
*Keeping an accurate record of all communication with clients and customers
*Managing own workload, identifying areas for improvement, taking on additional training as required
*Providing adhoc support to the Collections Manager


Are you the idea candidate?

The ideal Debt Recovery; Collections Advisor must have a proven background within debt recovery services and be able to demonstrate an up to date knowledge of FCA rules. You must possess clear, confident communications skills and be an enthusiastic team player. The successful Debt Recovery; Collections will be comfortable in all areas of the collections process and be able work autonomously with the ability to use initiative . Our client is looking for a strong organiser who is comfortable towards working towards targets.

If this sounds like you then click apply now!

Bluefire Consulting Ltd is a recruitment agency working on behalf of our client.

Job Reference: 13292JB


Job Keywords

collections; debt recovery; debt management; credit control; repayment advisor; liverpool; merseyside



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Financial Services recruitment on a UK wide basis.

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