JOB TITLE: Customer Experience; Account Manager


Industry : Commercial & Finance Job Location : Liverpool
Job Reference : 12335JB Job Category : Transport and Rail
Employment Type : Permanent Posted : 27/04/2016
 
Salary & Benefits : £19000 - £22000 per annum + competitive benefits package
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

JOB TITLE: Customer Experience; Account Manager (Logistics/ Shipping) LOCATION: Liverpool city centre SALARY: £19-£22k basic salary + competitive benefits package Are you customer service orientated and wanting to continue a career within shipping/ freight forwarding? We are looking for a positive, Customer Experience; Account Manager who can manage a portfolio of business accounts and assist their clients in the end to end process of the delivery of their goods worldwide.


Job Description

JOB TITLE: Customer Experience; Account Manager (Logistics/ Shipping)

LOCATION: Liverpool city centre

SALARY: £19-£22k basic salary + competitive benefits package

Are you a customer service orientated individual wanting to continue a career within shipping/ freight forwarding with a global organisation? Do you want to work for a company with a strong reputation and opportunity to work with international clients? We are looking for a positive, Customer Experience; Account Manager who can manage a portfolio of business accounts and assist their clients in the end to end process of the delivery of their goods worldwide.


WHO WILL YOU BE WORKING FOR?

Our client is a worldwide market leader in the logistics industry who have been servicing clients for over 100 years providing bespoke solutions. They place a strong emphasis on self-development and providing a high quality service. A company that is proud of its history in global trade and their values surrounding constant care which they have followed throughout acts as a platform for their future success.

Taking a personal approach to the core value of constant care, what does this means to the team?
"Meeting the needs of today without compromising the needs of the future". - Head of Sustainability
"Contstand Care is what brings us all safe off shore- and home to our families again". - Chief Engineer

Based in a prime business location of Liverpool city centre, in one of Liverpool's finest office blocks, a grade II listed building, it has charm and an array of amenities on site. Alongside this they offer private healthcare, dental care, a generous pension as well as free breakfast and lunches every day!!


WHAT IS THE JOB DOING?

The role of Customer Experience; Account Manager (Logistics/ Shipping) is a duel customer service and sales role. You will be responsible for managing your own portfolio of business accounts and guide customers throughout the end-to-end shipment process. Working towards volume and yield targets you will be expected to actively build strong relationships with your customers to gain an understanding of their business and their unique requirements in order to ensure they receive an excellent service and maximise sales opportunities.
You will be expected to chase down leads and follow up on opportunities to gain business from new and dormant accounts as well as maintaining your existing client base. You will be involved in various campaigns and promotions to facilitate this.

As a core member of the team, you will be expected to work autonomously and qualified sales leads. We will help you achieve your goals and career ambitions by continuous professional development,

If you share these values and this sounds like you click apply now!

JOB REFERENCE: 12335JB


Job Keywords

freight forward; freight forwarding; freight forwarder; shipping; transport; logistics; international movers; customer service; business manager; account manager; key account; client relationship; sales; business development; liverpool; merseyside;



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Transport and Rail recruitment on a UK wide basis.

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