JOB TITLE: Customer Services Representative


Industry : Commercial & Finance Job Location : Liverpool
Job Reference : 10038SB Job Category : Call Centre and Customer Service
Employment Type : Contract Posted : 07/10/2013
 
Salary & Benefits : £16000 - £18000 per annum + benefits
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

Job Title: Customer Services Representative (12 month fixed term contract) Location: Liverpool, Merseyside Salary: £16,000-£18,000 The Role: As the Customer Service Representative you will provide the highest level of customer service to clients within the shipping sector. Based in Liverpool


Job Description

Job Title: Customer Services Representative (12 month fixed term contract)
Location: Liverpool, Merseyside
Salary: £16,000-£18,000

The Role:
As the Customer Service Representative you will provide the highest level of customer service to clients within the shipping sector. Based in Liverpool, the main duties will include:

* Dealing with client enquiries via phone and email
* Providing advice and information on services and pricing
* Entering order information and raising all necessary shipment paperwork
* Ensuring client's orders are dealt with from initial enquiry through to delivery
* Managing all direct customer feedback and enquiries
* Managing daily operations to ensure customer needs are met

The Candidate:
Previous experience within account management, administration and customer service is essential. The successful Customer Service Representative must be able to demonstrate strong administrative and customer service skills, the ability to work under pressure and have excellent IT skills. A shipping or business related degree, or equivalent, would be preferable.

The Company:
This is an opportunity to join a well-established global business who offer a challenging and stimulating working environment. There are excellent opportunities for progression for the right candidate. This is initially a fixed-term contract for 12 months.


Job Keywords

Customer Services Rep; Shipping; Administration; Import; Export; Liverpool, Merseyside



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Call Centre and Customer Service recruitment on a UK wide basis.

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