JOB TITLE: Debt Recovery; Collections Advisor


Industry : Commercial & Finance Job Location : Liverpool
Job Reference : 12226JB Job Category : Financial Services
Employment Type : Permanent Posted : 29/02/2016
 
Salary & Benefits : £15000 per annum + bonus (REALISTIC OTE £20K)
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

Job Title:Debt Recovery; Collections Advisor Location:Liverpool city centre Salary:£15k basic salary plus monthly and quarterly bonus (REALISTIC OTE £20k) The Role Bluefire Consulting are looking to recruit a knowledgeable Debt Recovery; Collections Advisor to join a well-established market leader in debt recovery and insolvency financial services within their Liverpool city centre office to work within an experienced close knit team, reporting directly into the Head of Operations and Compliance.


Job Description

Job Title:Debt Recovery; Collections Advisor
Location:Liverpool city centre
Salary:£15k basic salary plus monthly and quarterly bonus (REALISTIC OTE £20k)

The Role

Bluefire Consulting are looking to recruit a knowledgeable Debt Recovery; Collections Advisor to join a well-established market leader in debt recovery and insolvency financial services within their Liverpool city centre office to work within an experienced close knit team. Reporting directly into the Head of Operations and Compliance, the main duties of the role include:
*Making outbound calls and taking inbound enquiries for a range of B2C and B2B default customers
*Utilising all avenues of communications, written, verbal and electronic to liaise with customers
*Carrying out investigative work to determine customer's location and alternative methods of contact
*Ensuring knowledge of FCA regulations is up to date in order to effectively deal with customer disputes
*Implementing agreed payment plans with customers and when relevant settlement agreements in line with client's terms
*Keeping an accurate record of all communication with clients and customers
*Managing own workload, identifying areas for improvement, taking on additional training as required
*Providing adhoc support to the Head of Operations and Compliance


The Candidate

The ideal Debt Recovery; Collections Advisor must have a proven background within debt recovery services and be able to demonstrate an up to date knowledge of FCA rules. You must possess clear, confident communications skills and be an enthusiastic team player. The successful Debt Recovery; Collections will be comfortable in all areas of the collections process and be able work autonomously with the ability to use initiative . Our client is looking for a strong organiser who is comfortable towards working towards targets.

The Client

Our client is a reputable market leader within the debt recovery and financial services with operations nationwide, with over 10 years' experience and have a great credit rating with over 10,000 long standing clients. They operate an open honest policy and are a full member of the Credit Services Association.

20 days holiday plus statutory bank holidays.
Bluefire Consulting Ltd is a recruitment agency working on behalf of our client.

Reference: 12226JB


Job Keywords

debt recovery; collections; finance; banking; FCA; collections advisor; debt collections; debt management; debt; liverpool



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Financial Services recruitment on a UK wide basis.

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