JOB TITLE: Export Bookings - Customer Services Coordinator


Industry : Commercial & Finance Job Location : Liverpool
Job Reference : 11646SB Job Category : Call Centre and Customer Service
Employment Type : Contract Posted : 25/06/2015
 
Salary & Benefits : £18000 - £22000 per annum
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

Job Title: Export Bookings - Customer Services Coordinator Location: Liverpool, Merseyside Salary: £18,000-£22,000 plus benefits (Maternity cover fixed term contract 6-12 months) The Role: As the Customer Services Coordinator - Export Bookings you will provide full coordination and support for all export bookings. Based in Liverpool.


Job Description

Job Title: Export Bookings - Customer Services Coordinator
Location: Liverpool, Merseyside
Salary: £18,000-£22,000 plus benefits
(Maternity cover fixed term contract 6-12 months)

The Role:
As the Customer Services Coordinator - Export Bookings you will provide full coordination and support for all export bookings. Based in Liverpool, the main duties will include:

* Receiving bookings from a vast customer base including Hazardous, Reefer, Out of Gauge and European bookings
* Liaising with various internal departments to arrange transport/equipment
* Inserting bookings and related information into company IT system
* Checking vessel availability and fastest route to destination
* Monitoring bookings until container is loaded on board and handling on a rota basis late arrival of containers
* Handling all administration functions for bookings, additional costs and invoicing
* Handling customer complaints and daily checking of bookings to ensure accuracy is maintained

The Candidate:
Previous export experience within a line shipping background is essential for the role. The successful Customer Services Coordinator (Export Bookings) must be able to demonstrate excellent customer services with knowledge of export procedures and shipping rules.

The Company:
This is an opportunity to join a well-established global business who offer a challenging and stimulating working environment. This is a very fast-paced environment and will involve working with a close knit team.


Job Keywords

Export Bookings; Customer services Coordinator; Administration; Liverpool; Merseyside



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Call Centre and Customer Service recruitment on a UK wide basis.

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