JOB TITLE: Administrator


Industry : Commercial & Finance Job Location : Marlow
Job Reference : 10243 Job Category : Admin and Secretarial
Employment Type : Temporary Posted : 12/12/2013
 
Salary & Benefits : £10 - £11 per hour
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

Service Administrator £10-£12 per hour 3 month contract strong possibility of perm. Marlow The Opportunity This is an ideal opportunity to work for a manufacturer in their service department, for the ideal candidate there is a strong possibility of securing a permanent role. The role Act as primary point of contact for all depot repair, parts quotations and general customer communications / enquiries. You will be required to answer calls and emails and provide the highest levels service.


Job Description

Service Administrator
£10-£12 per hour 3 month contract strong possibility of perm.
Marlow

The Opportunity

This is an ideal opportunity to work for a manufacturer in their service department, for the ideal candidate there is a strong possibility of securing a permanent role.

The role

Act as primary point of contact for all depot repair, parts quotations and general customer communications / enquiries. You will be required to answer calls and emails and provide the highest levels of customer service, or redirect the calls to the most relevant departments within the organisation. A large majority of the customer base are located in Europe so you will be answering calls from Polish, Czech and French customers on occasions. The role is fast paced and you will be required to update excel spread sheets and show a very high level of attention to detail.
Produce and maintain depot repair monthly reporting providing key performance information including, lead times, response times, financial performance and the impact of any delays due to both internal and external factors (e.g. spares requirements, non-receipt of purchase orders, etc.) as requested by Management.

The Candidate

The ideal individual for this role will have the ability to manage multiple open issues / situations simultaneously with an excellent ability to prioritise his / her schedule to achieve and maintain a first class customer experience while maintaining the company's objectives.
An excellent ability to be self-organising combined with the ability to perform all the functional processes of each aspect of the role with a high attention to detail and accuracy utilising a minimum of time on each task.
The individual must be an excellent communicator both internally with all other staff and externally with customers, both in written and verbal formats.
Ultimately, the person must be a good team player, with the ability to forge and maintain good working relationships within all aspects and areas of the company's working environments.
Any candidates who have language skills in either Polish, Czech or French would be warmly received as long as they have the administration and customer service skills that are required.

Bluefire consulting are an employment agency acting on behalf of the client company.





Job Keywords

Administrator, excel, mechanical, depot, service, Microsoft, Technical, data entry, contract, telecom, report, document, communication, sales, financial, manager, French, polish, Czech, Access, email, secretary, I.T., clait, customer service, ecdl,



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Admin and Secretarial recruitment on a UK wide basis.

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