JOB TITLE: Customer Service Advisor


Industry : Commercial & Finance Job Location : Oxfordshire
Job Reference : 11584JB Job Category : Call Centre and Customer Service
Employment Type : Permanent Posted : 02/06/2015
 
Salary & Benefits : £16950 per annum + benefits
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

Job Title:Customer Service Advisor Location:Headington, Oxfordshire Salary:£16,950 basic salary plus benefits Must be flexible to work adhoc Saturday's when required The Role Bluefire Consulting are looking to recruit a professional Customer Service Advisor to join an established Building Society with great progressive opportunities within the new Headington branch opening.


Job Description

Job Title:Customer Service Advisor
Location:Headington, Oxfordshire
Salary:£16,950 basic salary plus benefits
Must be flexible to work adhoc Saturday's when required

The Role

Bluefire Consulting are looking to recruit a professional Customer Service Advisor to join an established Building Society with great progressive opportunities within the new Headington branch opening. The main duties of the role include:
*engaging with customer on a face to face basis and over the phone
*providing customers with knowledge of financial product range on offer
*building rapport with new and existing customers and identifying appropriate products to suit client requirements
*acting as a brand ambassador of the company and resolving customer queries in a timely manner
*maintaining the high reputation of the company and offering the best possible customer service

The Candidate

The successful Customer Service Advisor will have a strong passion for customer service with strong listening skills and the ability to build rapport with members of the general public. You must be a confident communicator, be a strong team player and be comfortable working in a fast paced environment. The ideal Customer Service Advisor will have financial services experience although this is not essential it would be considered highly advantageous.

The Client
Our client is an established building society with multiple branches throughout the UK. This opening is within a brand new branch opening in the Headington area. They place exceptional value on customer service and offer excellent progressive opportunists.


The Package

£16,950 basic salary plus competitive car allowance

Note: There is no car parking facilities on site so car allowance is provided as a supplement to this.

Reference: 11584JB


Job Keywords

customer service; banker; cashier; client relationship; call centre; inbound; telesales; internal sales; account manager; customer advisor; call centre; retail; supervisor; Headinton; oxford; oxfordshire; bulding society; bank; financial services;



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Call Centre and Customer Service recruitment on a UK wide basis.

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