JOB TITLE: Claims Administration Assistant; Administrator


Industry : Commercial & Finance Job Location : Wirral
Job Reference : 12212SB Job Category : Admin and Secretarial
Employment Type : Permanent Posted : 19/02/2016
 
Salary & Benefits : £14500 - £15500 per annum + pension and benefits
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

Job Title: Claims Administration Assistant Location: Wirral, Merseyside Salary: £14,500-£15,500 plus benefits The Role: As the Administration Support person you will provide a professional customer focused administration service within a busy claims department. Dealing with claim enquriiesd and all customer contact within FCA principles. Based within the Wirral area.


Job Description

Job Title: Claims Administration Assistant
Location: Wirral, Merseyside
Salary: £14,500-£15,500 plus benefits
The Role:
As the Administration Support person you will provide a professional customer focused administration service within a busy claims department. Dealing with claim enquriiesd and all customer contact within FCA principles. Based within the Wirral area, the main duties will include:
* Dealing with all initial claims enquiries and ensuring they are logged onto the claims systems within set KPI's
* Maintaining and updating relevant databases with total accuracy and sending out claims forms within a set timescale
* Uploading all emails that are received into the claims inbox, setting tasks up for claims handlers and flagging any urgent requests with Manager
* Managing all incoming correspondence and documentation, scanning, uploading and logging onto claims system
* Fielding customer telephone calls for the claims team and dealing with those you are able to
* Reissuing amended documentation and dealing with requests for policy and certificate information within agreed timescales
* Carrying out general offices duties as required
* Chasing additional information from clients for required information as needed

The Candidate:
Previous experience within an administration/customer service role and working knowledge of word, excel and databases are essential. The successful Claims Administration Assistant/Administrator must be able to demonstrate the ability to organise own workload effectively and have excellent verbal and written communication skills. A background in insurance is preferred but not essential.

The Company:
This is an opportunity to join a well-established business who have continued to grow over the last few years. They pride themselves on having a strong team culture and have moved to newly refurbished offices in order to expand further.


Job Keywords

Claims Administration Assistant; Administrator; Insurance; Microsoft Office; Wirral; Merseyside



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Admin and Secretarial recruitment on a UK wide basis.

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