JOB TITLE: Head of Claims; Claims Manager


Industry : Commercial & Finance Job Location : Wirral
Job Reference : 8271SR Job Category : Insurance
Employment Type : Permanent Posted : 12/03/2012
 
Salary & Benefits : £35000 - £45000 per annum
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

Bluefire Consulting are recruiting for an experienced Head of Claims/Claims Manager to manage all process and procedures within a growing Wirral based company.


Job Description

Bluefire Consulting are recruiting for an experienced Head of Claims/Claims Manager to manage all process and procedures within a growing Wirral based company. Main duties will involve:
* Manage the Claims team to ensure all members are operating effectively and in line with agreed procedures
* Ensuring all claims are dealt with in a timely manner
* Developing and maintaining a comprehensive Claims Manual to be followed through all stages of the claims process
* Develop and maintain a Claims database to identify and track the whole claims process for each claim
* Ensure third parties are kept fully updated on a regular basis and documentation provided for current claims
* Managing own and team KPI's including the achievement of agreed customer service improvement targets
* Introduce and develop QA sampling and act on outcomes as required
* Providing a key range of Management Information on a regular and ad hoc basis to highlight any issues and recommending improvements

Previous Claims Management experience within the insurance market is essential for this role. The successful Head of Claims/Claims Manager must be able to demonstrate in depth knowledge of Claims procedures and processes and in depth knowledge of FSA regulations. Strong leadership qualities with the ability to coach and mentor is essential.


Job Keywords

Claims Manager; Head of Claims; Insurance; Wirral



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Insurance recruitment on a UK wide basis.

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