JOB TITLE: Power Centre Management Engineer (UPS, HVAC)


Industry : Construction & Civil Engineering Job Location : Slough
Job Reference : 7487 Job Category : Engineering
Employment Type : Permanent Posted : 04/10/2011
 
Salary & Benefits : £30000 per annum + pension, bonus, BUPA
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

We are looking to recruit an experienced engineer, ideally from an electrical engineering background or even better, from a UPS or HVAC background to work in this network management centre for a national telecommunications company, based in Langley, Slough. The role will involve pro actively monitoring the power network in case of any problems regarding power supply to the national estate. Prior experience of power management or any kind of network management would be a bonus


Job Description

We are looking to recruit an experienced engineer, ideally from an electrical engineering background or even better, from a UPS or HVAC background to work in this network management centre for a national telecommunications company, based in Langley, Slough.


The role will involve pro actively monitoring the power network in case of any problems regarding power supply to the national estate. Prior experience of power management or any kind of network management would be a bonus but the preference would be to find a skilled engineer from a HVAC, Power or Electrical Engineering background that has the ability to work in a remote support position as main point of contact for the field service engineers.

This is a full time role, looking at hours between 9-5.

This role will deliver a proactive, effective and professional Power event collation and registration facility in one central location on behalf of the entire power infrastructure footprint. This role will collate, check and distribute Power events received and displayed at the Power Management centre, from all sites in the UK. This will be completed by administering, managing and controlling all power alarm events using defined alarm collection systems and tools.
Principle responsibilities

* Log into and use the Netcool umbrella / Scada management tool, to assist in the capture of all active Telemetry based power events.
* Build remedy tickets for all captured Power alarms, and ensure all tickets and events are correctly prioritised and managed through to fault clearance.
* Interface with all NMC's or alarm collection teams within the company to ensure all Telemetry events are recorded and centrally owned within the Power Management Centre.
* Act as the single point of contact to all field based Power engineers working on live faults or completing routine maintenance actions. These engineers will be working in house or approved 3rd party companies.
* Collect and publish all planned maintenance work schedules and programs for all sites, to confirm their success and completion. This would include on-load generator test schedules.
* Centrally record and publish all Power infrastructure upgrade programs including 'get well' schemes.
* Record and manage real time 'Generator running' events to ensure all such sites are visited while the generator is running. During this visit by a field based Power engineer, the generator engine set will be monitored and kept fuelled.
* Track and record the whereabouts and usage of the Disaster Recovery mobile power equipment units.
* The PMC team will liaise with Regional Electricity companies during incidents that involve the loss of building mains supply. Existing contact procedures will be used, but added to build a viable escalation method for future use

Required Experience

Good Proven engineering understanding of HVAC systems

To be able to demonstrate a previously proven professional approach when answering any telephone calls or dealing with any enquiries into the Power Management Centre.
This would be a priority when dealing with service down situations, or dealing with difficult telephone calls from internal or external customer agencies.
To use and show the ability to calmly identify critical Power outage events, raise a unique ticket number and own and mange the problem through to completion
Ideally some basic knowledge of Power plant systems (high level only) and a general understanding of Power alarms and events.
To have previous experience of working in a Helpdesk or Management Centre environment, and be used to administering telephone calls, supervising the collation of alarm events, and ensuring a ticket management system is fully populated and up to date.
Previous proven experience in a Power event management role or previous experience within a helpdesk or NMC environment.


Job Keywords

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