JOB TITLE: Field Service Engineer- Industrial Cleaning Equipment


Industry : Engineering & Technical Job Location : Aberdeen
Job Reference : 11263SM Job Category : Engineering
Employment Type : Permanent Posted : 16/01/2015
 
Salary & Benefits : £20000 - £180000 per annum + Van, Fuel Card
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

Field Service Engineer-Industrial Cleaning Equipment Paying £20K per annum + Overtime + Standby - Company Vehicle, Mobile Phone and Tablet provided Covering Aberdeen


Job Description

Field Service Engineer-Industrial Cleaning Equipment
Paying £20K per annum + Overtime + Standby - Company Vehicle, Mobile Phone and Tablet provided
Covering Aberdeen, going from home to customer sites

The Role
The purpose of the Field Service Engineer-Industrial Cleaning Equipment role is to ensure that all services and repairs are completed on time and achieve the best customer satisfaction .
Our objective is to ensure we provide the best service provision to the customer whilst maintaining the highest quality standards across our National Team of Technicians.

Responsibilities
The Field Service Engineer Industrial Cleaning Equipment will be expected to;

*Provide good quality support to our customers through courteous and knowledgeable communication
*Ensure all jobs are completed in the shortest timescale and managed to ensure full completion
*Be aware of the importance of returning to site to complete all outstanding repairs after receiving spare parts at the earliest possible opportunity.
*Complete all Scheduled Services on time and within allocated timeframe
*Provide accurate and detailed reports upon every site visit to maintain records to the highest level.
*Correctly consume all stock items on every repair to maintain accurate stock position.
*Follow all technician procedures issued, ensure they are understood and adhered to.
*Ensure that all Health and Safety rules and procedures are adhered to at all times.
*Maintain and control the highest standard of service and repair made to machinery.
*Help develop more efficient systems of work and / or to use any resultant change.
*Provide flexible working to ensure full customer satisfaction and attendance on time which can at times be outside the normal 'working day.
*Remain positive and professional at all times.
*Regularly view vehicle conditions and ensure it is kept tidy internally and externally to promote the quality brand.
*Always fulfil all requests asked of you by customers to the highest standard.
*Personal presentation is paramount - must always be clean and tidy whilst at work

The Candidate
The ideal Field Service Engineer Industrial Cleaning Equipment will be;

*An excellent communicator to all levels of staff internally and externally
*An understanding of a premium brand and how this should be communicated to our customers.
*Good computer skills and be capable of using a tablet. Have the ability to pick up new system quickly.
*Have appropriate and relevant Qualifications and possess a good standard of general education .
*Able to demonstrate personal development during their working career
*Electro / Mechanical Experience is essential
*Previous experience in repairing Industrial Floor Cleaning Machinery is essential.
*the successful candidate will have knowledge of a variety of equipment types and manufacturers.
*Excellent Time Management skills and capable of prioritising workload
*Previous experience fitting and repairing

The Package
The Field Service Engineer Industrial Cleaning Equipment can expect £20K per annum + Overtime + Standby - Company Vehicle, Mobile Phone and Tablet provided

Additional Information:
Basic Hours of work are Monday to Friday 8.30am til 5pm. (Although all technicians are asked to 'opt of working time directive') In general Candidate must anticipate between 8 - 10 hour days.
Must be able to cover weekend 'on call' every 3rd weekend.
Uniform provided.
20 days holiday per annum

The Company
The Field Service Engineer Industrial Cleaning Equipment will work for the largest independent company to offer specialist servicing and repair to all makes and models of cleaning machines.

Bluefire Consulting are a Recruitment Agency working on behalf of the end client


Job Keywords

Field, Service, Engineer, Technician, Fitter, Mobile, cleaning, industrial, equipment, floor, repair, maintenance, customer, vehicle, Nilfisk, electrical, mechanical, license, Aberdeen, engineering, technical,



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Engineering recruitment on a UK wide basis.

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