JOB TITLE: Engineering Coordinator


Industry : Engineering & Technical Job Location : Abingdon
Job Reference : 12545AH Job Category : Call Centre and Customer Service
Employment Type : Permanent Posted : 02/08/2016
 
Salary & Benefits : £18000 - £22000 per annum
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

Job Title:Engineering Coordinator Location:Abingdon Salary:£18k - £22k Do you have great customer service skills? Are you looking to take the next step? Do you want to be part of one of the UK's fastest growing industries? We have the job for you! We're looking for someone with a great telephone manner who loves problem solving to join our team arranging installations and repair work across our network. You'll get great job satisfaction working in an ambitious, forward thinking company.


Job Description

Job Title:Engineering Coordinator
Location:Abingdon
Salary:£18k - £22k

The Opportunity
Do you have great customer service skills? Are you looking to take the next step? Do you want to be part of one of the UK's fastest growing industries?

We have the job for you!

We're looking for someone with a great telephone manner who loves problem solving to join our team arranging installations and repair work across our network. You'll get great job satisfaction working in an ambitious, forward thinking company.

The Role
As our new Engineering Coordinator you'll be part of a well drilled, well run team who aims to bring high performance broadband to customers across the UK.

Don't worry we don't expect you to be a telecoms whizz just yet! When you join you'll receive lots of product training to bring you up to speed about what we actually do and we start you out slowly, calling customers to arrange installations.
As you find your feet you'll be given more responsibilities including managing the Engineers diaries, liaising with them directly to schedule works, taking more complex inbound enquires and arranging repair teams.

By the time you're one of our fully fledged Engineering Coordinators you'll be responsible for providing support to customers and dealing with Engineers across installation, activation, trouble shooting and fault fixing.

The Candidate
If you're a confident person with a great telephone manner who's eager to learn we'd like to hear from you!

For the Engineering Coordinator role any experience in a telephone-based role such as inbound or outbound customer service, telesales or call centre work would be seen as a big advantage in this position.
Alongside that you need to have a great telephone manner, excellent organisation skills and a passion for developing a career within telecoms.

The Company
As a company we have come on in leaps and bounds in the past 2 years, growing from 15 to over 150 members of staff in this time plus securing a large investment from the City. We are one of the big telecoms success stories, currently on the Tech Track 100, and are looking for enthusiastic people to get on board now to carry on growing with us.

Ready to take the next step in your career? Click "apply" now!

Bluefire Consulting Ltd is a recruitment agency working on behalf of our client.
Your application will be reviewed by the consultants of Bluefire Consulting Ltd. Please be aware we receive a high volume of applications for every role advertised and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.

Bluefire Consulting Ltd pay excellent referral fees so if you know of someone who would be suited to this role please get in touch!

Reference: 12545AH


Job Keywords

customer client service engineer coordinator schedule PA EA secretary graduate diary install telesales B2B B2C "call centre" telecoms administrator "data entry" commercial Abingdon



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Call Centre and Customer Service recruitment on a UK wide basis.

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