JOB TITLE: Field Service Technician


Industry : Engineering & Technical Job Location : Bedfordshire
Job Reference : 11141SM Job Category : Engineering
Employment Type : Permanent Posted : 13/11/2014
 
Salary & Benefits : £20000 - £22000 per annum
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

Field Service Technician Paying £18k to £22k plus vehicle and fuel card Covering Bedfordshire Opportunity Due to continued growth there is an exciting opportunity for a full-time Field Service Technician to service our clients in the Bedfordshire area.


Job Description

Field Service Technician
Paying £18k to £22k plus vehicle and fuel card
Covering Bedfordshire

Opportunity
Due to continued growth there is an exciting opportunity for a full-time Field Service Technician to service our clients in the Bedfordshire area.

The Role
As a Mobile Field Service Technician you will be responsible for the field Based Service and Repair to Floorcare and other non-cleaning machinery, Site Based Customer Care, Vehicle Stock control and Accurate Administration of work. You will ensure that all services and repairs are completed on time and achieve the best customer satisfaction.

Duties
*To provide good quality support to our customers through courteous and knowledgeable communication
*To ensure all jobs are completed in the shortest timescale and managed to ensure full completion
*Be aware of the importance of returning to site to complete all outstanding repairs after receiving spare parts at the earliest possible opportunity.
*Complete all Scheduled Services on time and within allocated timeframe
*To provide accurate and detailed reports upon every site visit to maintain records to the highest level.
*Correctly consume all stock items on every repair to maintain accurate stock position.
*To follow all technician procedures issued, ensure they are understood and adhered to.
*To ensure that all Health and Safety rules and procedures are adhered to at all times.
*To maintain and control the highest standard of service and repair made to machinery.
*To help develop more efficient systems of work and / or to use any resultant change.
*To provide flexible working to ensure full customer satisfaction and attendance on time which can at times be outside the normal 'working day.
*To remain positive and professional at all times.
*To regularly view vehicle conditions and ensure it is kept tidy internally and externally to promote the quality brand.
*Always fulfil all requests asked of you by customers to the highest standard.
*Personal presentation is paramount - must always be clean and tidy whilst at work

The Candidate
The ideal Mobile Field Service Technician will have;

*An excellent communicator to all levels of staff internally and externally
*An understanding of a premium brand and how this should be communicated to our customers.
*Good computer skills and be capable of using a tablet. Have the ability to pick up new system quickly.
*Have appropriate and relevant Qualifications and possess a good standard of general education .
*Electro / Mechanical Experience is essential
*Previous experience in repairing Industrial Floor Cleaning Machinery
*We repair all makes and models of machinery so the successful candidate will have knowledge of a variety of equipment types and manufacturers.
*Excellent Time Management skills and capable of prioritising workload

The Company
The Mobile Field Service Technician will work for the UK's original tool and equipment hire company who offer excellent scope for progression.

The Package
Paying £20k to £22k plus a vehicle and fuel card and benefits



Job Keywords

Field, Service, Technician, Engineer, Bedfordshire, Bedford, Repair, floocare, industrial, cleaning, machinery,maintain, mechanical, electrical,



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Engineering recruitment on a UK wide basis.

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