JOB TITLE: Regional Sales and operations manager


Industry : Engineering & Technical Job Location : England
Job Reference : 11300 Job Category : Engineering
Employment Type : Permanent Posted : 29/01/2015
 
Salary & Benefits : £34000 - £36000 per annum + car, pension, fuel, mob lap,
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

Regional sales/operations manager (Powered access) North England £34-£36K + car, fuel card, pension, health, holidays, mobile, laptop. Opportunity This is an excellent opportunity for a manager with sales, operations and multisite experience to join a national leading organisation in a regional manager role. Covering 4 sites spread across the north of England you will ensure that depot employees are delivering the highest levels of customer service.


Job Description

Regional sales/operations manager (Powered access)

North England

£34-£36K + car, fuel card, pension, health, holidays, mobile, laptop.

Opportunity

This is an excellent opportunity for a manager with sales, operations and multisite experience to join a national leading organisation in a regional manager role. Covering 4 sites spread across the north of England you will ensure that depot employees are delivering the highest levels of customer service. You will be responsible for training and developing employees to encourage a sales focused culture, while ensuring day to day operations are delivered.

The Role

In this role you will have responsibility for the sales and operations performance of four powered access/tool hire sites located in Cumbria, Manchester, Yorkshire and Teesside. Each depot has a site manager and also a regional engineering manager, your focus will be on the sales and operation activity of the sites. This is a new role and has been created to offer a bridge between the regional sales director and the site mangers. You will be responsible for handling all of the customer complaints and enquires, ensuring employees are always proactively upselling products and services.
You will be responsible for two employees in each branch whose responsibility is to take orders for the rental and sale of powered access equipment and then ensure the products and delivered on time. Part of this role will be to ensure that these employees upsell the products while also looking for business development opportunities with customers visiting the stores.
The role is a 50/50 split between sales and operations.
The role is field based within a defined geography and will require each of the allocated depots to be visited regularly. The role will be responsible for achieving KPI's within the area in relation to sales, operations and utilisation of equipment.
#Ensure that customer service standards are maintained to a high standard.
#Direct, develop, motivate & support all reports within the area ensuring that the business objectives are met.
#Identify, coach and develop colleagues to create a high performing culture, where morale is high and colleagues are motivated.
#Drive compliance with hire enquiries ensuring that conversion rates are maximised.
#Actively promote products and services within your depots by up selling initiatives driving all revenue opportunities.
#Ensure your depots deliver a professional support service to field sales colleagues.
#Ensure maximum return on damage charges, fuel and transport recovery taking responsibility for all aspects of the process.
#In conjunction with the engineering foreman / hire desk ensure that all machines supplied and on hire have a valid current LOLER certificate.
#Ensure procedure manual compliance including audit compliance.
#Achieve or exceed area KPIs.
#Working within guidelines, achieving targeted results and provision of reports.
#To undertake health and safety duties and responsibilities appropriate to the role

The Candidate

The ideal candidate for this role will be a high energy manager with previous power accessed experience who has looked after a region containing a number of sites. We are aware though this may be a big ask so candidates who have worked in the hire industry and have experience with multisite management we would be keen to speak with. We are looking for managers who can ensure the highest levels of customer services, raise response times, chase invoices, act as an escalation point for complaints and queries and ensure delivery times SLA's are met.
We are looking for candidates who are able to demonstrate how they have managed employees to upsell products and increased business development among the current customer base.
You should have a good working knowledge of reading spread sheets and ideally have some exposure to P/L. You will be reporting into the Sales director and will have direct responsibility for the performance of your areas.

The company

The Company is one of the most recognised brands on the high street with a history of providing invaluable value and support to the customers that they work with. The company has a reputation for promoting from within, while also investing heavily in the training and development of their employees. The company are now recognised as the national leading company in their industry and are continuing to experience unprecedented growth and prosperity.

The Package

The regional manager will be with a starting salary of £35-£41K depending on experience and expertise while also qualifying for a discretionary bonus, a company pension, 33 days holiday (including bank holidays) health care benefits, life insurance, mobile phone, laptop.

Your application will be reviewed by the consultants of Bluefire Consulting Ltd. Please be aware we receive a high volume of applications for every role advertised and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.
Referral fee, Bluefire offers a referral fee so if you are not interested in this role but know someone else who may be and they are successful in placing we provide a £250 finder's fee.

Bluefire Consulting Ltd is a recruitment agency working on behalf of our client.




Job Keywords

engineering, manager, hire, rental, regional, operations, BMS, Transport, area, manufacturing, mechanical, workshop, branch, retail, electrical, commercial, technical, site, service, leadership, fitter, logistics, area, repair, plant, powered access.



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Engineering recruitment on a UK wide basis.

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