JOB TITLE: Advanced Technical Support (Electrical/Controls)


Industry : Engineering & Technical Job Location : Telford
Job Reference : 12350CJ Job Category : Engineering
Employment Type : Permanent Posted : 06/06/2016
 
Salary & Benefits : £33000 per annum + Hol,OT,Pen,Bon,9-5
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

Are you an electrical maintenance engineer who is looking to utilize your technical knowledge in an office based environment? Would you like to work a Mon-Fri 9-5 role? This role perfectly suits someone looking to progress internally into management or a technical expert for a company who are world renowned innovative manufacturers of all of their own products. You'll work alongside some of the country's best technical engineers and represent a brand present in over 100 countries worldwide.


Job Description

Electrical technical support
Telford
£33000 + bonus, overtime, pension, private health and holidays.

Are you an electrical maintenance engineer who is looking to utilize your technical knowledge in an office based environment? Would you like to work a Mon-Fri 9-5 role, so no more nights and weekend work? This role perfectly suits someone looking to progress internally into management or a technical expert for a company who are world renowned innovative manufacturers of all of their own products. You'll work alongside some of the country's best technical engineers and represent a brand present in over 100 countries worldwide. If this sounds appealing please apply.

The job

You'll be providing external support speaking with new and existing customers and field engineers regarding technical questions and queries a range of industrial control products, PLC's, sensors, breakers and power meters. The role contains two main parts, part one involves speaking with clients, this maybe new clients who have a new project they require equipment for, where you will provide advice on which products they require from our clients product range, and also existing clients on upgrades or questions relating to legacy products.

Part two involves providing technical assistance to your colleagues (Field engineers) while they are on site with information and advice on installations, upgrades and servicing of these products. You will be helping to troubleshoot and fault find and remedy a range of problems to ensure the customer and engineers have the upmost support when they need it. Finally you will be trained and developed to be one of the companies experts, and go to persons in regards to industrial control products.

Having placed a number of people into this growing department and witnessing people progress onwards and upwards, a candidate from a hands on environment is perfectly suited, who seeks to use their knowledge in another way and develop their technical understanding further. This role relies on being able to speak from experience and relate to issues you have faced yourself in the field, hence why successful candidates have had hands on experience.

The Department

You'll work in a very modern office with Mike, Daryl, Liam and the rest of the team. Everyone really likes working for the company and gets on well. They are all straight talkers who really have a passion and enthusiasm for the work they do. Full training is provided in this role but you will need experience with these products with which you will be supporting. The training programme is quite intense and will last for a period of at least 3 months before you are promoted into the support department. The training may involve spending time at different location in the South East for weeks at a time until you are fully up to speed so flexibility in the early stages of this role will be paramount. Jenny runs the company canteen, her steak and ale pie is the stuff of legends and I would strongly recommend applying for the role just so you get a chance to try it out.

The Candidate

Candidates should have some experience working with PLC's (we do not need a programmer) and associated applications you would also ideally have previously worked with distribution equipment, sensors, breakers and or power meters. If you have come across variable speed drives, or automated machinery previously great. You will provide technical support to customers in relation to fault finding and commissioning of their industrial electrical/electronic products including PLC's. Suitable candidates are likely to have worked previously as maintenance engineers, field engineers and are now looking to move inside to a role which offers extensive development and progression.

Candidates will need to enjoy creating relationships with customers and providing support to a range of external and internal clients as well as site engineers. Candidates should be well organised with time management skills and have well all round I.T. skills, including all Microsoft packages.
The ideal candidate for this role will be someone who has very good communication and is able to speak both technically and in layman's terms depending on who it is they are providing support for.

The Client

Voted one of the best companies in the world to work for, and a global leader in multiple fields. A leading global company with prides itself on the vales of care for both employees and customers alike. The company is looking for talented people who can progress within the organisation.

The Package

£33K + excellent bonus + OT +33 days holiday + Excellent Pension + Private health. Monday to Friday 37.5 hour week.

Bluefire consulting is an employment agency acting on behalf of the client company.


Job Keywords

Technical, electrical, LV, low voltage, drives, mechanical, manufacturing, maintenance, field, support, PLC, distribution, automated, power, energy, control, application, ABB, engineer, industrial, maintenance, PLC, 17th, programme, FMCG



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Engineering recruitment on a UK wide basis.

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