JOB TITLE: Technical Support Engineer - Drives


Industry : Engineering & Technical Job Location : Telford
Job Reference : 12104 Job Category : Engineering
Employment Type : Permanent Posted : 19/01/2016
 
Salary & Benefits : £33000 per annum + bonus, pension, health,
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

This is a fantastic opportunity for an electrical engineer to join a leading bluechip global company who provide extensive training, development and progression for their employees. The support department has been proven as the perfect platform to bigger and better things within the organisation. If you have a background in electrical engineering, whether maintenance, support, or design and a good understanding of different types of drives including inverter variable speed drives (VSD's) we would be interested in speaking with you about the role.


Job Description

The Opportunity

This is a fantastic opportunity for an electrical engineer to join a leading bluechip global company who provide extensive training, development and progression for their employees. The support department has been proven as the perfect platform to bigger and better things within the organisation. If you have a background in electrical engineering, whether maintenance, support, or design and a good understanding of different types of drives including inverter variable speed drives (VSD's) we would be interested in speaking with you about the role.

The Role

Working in a state of the art facilities, you will join and ever growing support team of around 30 members to learn a range of different products to provide support for. Your role will be to provide technical product support and advice to a variety of customers who are either using or wishing to purchase the latest drives, motors, PLC's and SCADA systems. Customers vary in size from small SME's up to huge blue chip organisations so the ability to communicate well is essential. The role will involve listening to customer's wants and requirements and providing the best possible solutions for their needs.

Each client/ project with need to be treated with the utmost care and attention creating positive and productive relationships with the client. You will also be responsible for providing support to a number of internal departments, including engineers in the field carrying out installations, upgrades, commissioning, maintenance and services. You will use your knowledge, training, experience and software to provide real time direction and advice to best overcome problems engineers may face.

The product range is vast and so there will be an extensive period of training lasting around 6 months and then continuous training updates and development through the lifetime of the role.

This particular support role calls for experience with Inverter variable speed drives (VSD's) and other electrical drives and motors. Ideally some knowledge of PLC's would be useful including fault finding or some minor programming although this is a desirable and by no means a must have as training will be provided.

The Candidate

Candidates for this role will need to be educated to ideally a HNC level or above and/or have served an equivalent apprenticeship. Candidates should have some really solid exposure to working with a variety of different including (VSD's).Candidates with some experience of PLC's either fault finding or some minor programming would be seem favourably but as training is provided this is by no means a must have. Suitable candidates may have worked previously as maintenance engineers, field engineers, in support roles or in design and are now looking to move inside to a role which offers extensive development and progression. Candidates will need to enjoy creating relationships with customers and providing support to a range of external and internal clients as well as site engineers. Candidates should be well organised with time management skills and have well all round I.T. skills, including all Microsoft packages.

The ideal candidate for this role will be someone who has very good communication and is able to speak both technically and in layman's terms depending on who it is they are providing support for.

The Client

Our client is a leading global company with prides itself on the vales of care for both employees and customers alike. The company is looking for talented people who can progress within the organisation.

The Package

£33K + bonus + overtime 8%-16% + 25days holiday + 8 bank holidays + Excellent Pension + Private health. Monday to Friday 37.5 hour week.

Bluefire consulting is an employment agency acting on behalf of the client company.


Job Keywords

Drive, PLC, Inverter, VSD, Technical, support, engineer, PLC, motor, AC/DC, power, energy, switch, LV, MV, service, maintenance, install, Converters, engineering, SCADA, ABB, Siemens, Voltage,



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Engineering recruitment on a UK wide basis.

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