JOB TITLE: Facilities Assistant (Office Based)

Industry : Facilities Management Job Location : City of London
Job Reference : 10886JL Job Category : Call Centre and Customer Service
Employment Type : Permanent Posted : 22/07/2014
Salary & Benefits : £17000 - £19000 per annum + Extensive Benefits Package
Experience Required : See Job Description
Education Required : See Job Description

Please note you must be permitted to work in the EC to apply for this job.

Job Summary

Facilities Assistant (Office Based), Permanent, £17k - £19k + Excellent Benefits Package, City of London

Job Description

Facilities Assistant (Office Based)
£17k - £19k + Excellent Benefits Package (full details below)
City of London

Overview of the role
This is a fantastic opportunity to work for our client, a building consultancy based in central London.

In summary, we are looking for a bright, enthusiastic, confident and highly professional facilities assistant to work in the office team and run the day to day operations of maintenance sub contractors. You will have excellent customer service skills, ideally with experience of working in a help desk / service desk within a facilities department and have the basic technical knowledge to understand common terms used in facilities / engineering / construction.

You will need excellent telephone skills along with the ability to compose professional emails as you will be communicating with various stakeholders on a daily basis.

You will need to be able to retain lots of site specific information, be a good networker and build relationships with customers and colleges, think logically and address problems in a methodical manner.

Tasks and duties

You will be responsible for the day to day operational needs, health and safety and organisation of the site. This is expected to be delivered to a high professional standard.

-Demonstrating general housekeeping activities through the use of daily/weekly/monthly/annual site checks to ensure that the fabric and infrastructure of site is in good condition and that all services are being delivered to the expected standards.

-Understanding and control of general site cleaning activities undertaken by the cleaning contractor.

-To assist with reception cover when required (e.g. during lunchtimes, holiday and sickness) duties to include answering and transferring calls, booking in meetings and welcoming guests into the building.

-Placing orders to support a smooth running of the business and good upkeep of all UK offices, ensuring all orders are recorded and logged into the system.

-To assist with the preparation and organisation of company events, this can involve the setting up of tables, chairs, audio equipment, food, drinks, presentation boards and all other requirements surrounding the event theme.

-Support reception with all incoming packages, deliveries and personnel and dealing with larger deliveries via the courtyard on a daily basis.

-To schedule in and book out service & maintenance contractor teams and supervise.

-Reporting requirements for building maintenance, repairs and decoration to the Facilities Manager.

-Supporting Facilities Manager on conducting service and supply cost reviews on an annual basis.

-Preparing and updating facilities Excel / Word schedules and reports. General Administration such as maintaining databases i.e. Utilities Logs, Key Registers, Health & Safety Records, Maintenance Schedules and Fire Safety Records.

Interpersonal Skills

-Takes ownership of situations
-Work independently and as part of a team
-Communicates effectively either verbally or in writing
-Problem solving approach
-A drive for efficiency and value for money
-Communicate effectively at all levels
-Ability to understand limitations within the role
-A drive for quality and excellence

Essential Competencies

-At least one year's recent experience in a similar facilities based role would be advantageous
-Good knowledge of health & safety
-A general knowledge of facilities and the terminology used e.g.hard and soft services
-Good time management
-Sufficiently physically fit to perform daily tasks related with the job
-An understanding of Microsoft Office applications - Outlook, Word, Excel etc€¦


Permenant position
£17-£19k starting salary
Employer Pension Contribution:7.75% of salary
Private Medical Insurance (BUPA): Employee cover
Permanent Health Insurance: 75% of salary
Life Assurance: 4 x salary
Member of the Staff Profit Share & Bonus Schemes
Annual Leave Entitlement: 25 days per annum (increases to 27 after 5 years service)
Eye Testing: Bi-annual
Employee Assistance Programme: Family cover
Season Ticket Loan

Bluefire Consulting is an employment agency working on behalf of our client.

Job Keywords

facilities, service desk, help desk, facilities management, london, construction, excel, microsoft, admin, administrator,

Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Call Centre and Customer Service recruitment on a UK wide basis.

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