JOB TITLE: Application Support Engineer (EPOS/Retail)


Industry : IT & Telecoms Job Location : Bishop's Stortford
Job Reference : 10888 Job Category : IT
Employment Type : Permanent Posted : 23/07/2014
 
Salary & Benefits : £45000 - £50000 per annum + Excellent Benefits
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

A global retail company are currently looking to recruit an Application Support Engineer with experience in supporting and managing EPOS systems. Salary is between £45,000 - £50,000 + Excellent Benefits including 25 days holiday + bank holidays, pension, health insurance, discounts and more.


Job Description

Application Support Engineer (EPOS/Retail)
Bishops Stortford
£45,000 - £50,000 + Excellent Benefits including 25 days holiday + bank holidays, pension, health insurance, discounts and more

The Role
As an Application Support Engineer working for a leading global retail brand you will be responsible for providing support and managing retail systems across a number of stores. You will have previous experience in the retail sector specifically in managing EPOS systems, ideally RetailPro and will be involved in the following duties:

*Providing 2nd line support and management to EPOS system, RetailPro
*Looking at any new releases of this software and deploying these successfully to a number of stores
*Working with other teams in the business to run reports from the retail software
*Working with other teams in the business to ensure any amendments are designed and tested before deploying

The Requirements
As an Application Support Engineer it is essential you have previous experience in the retail sector including managing EPOS systems, ideally Retail Pro. You must have excellent communication skills and be able to talk in both technical and non-technical terms when discussing issues. You be confident, proactive and will have excellent relationship building skills as you will be dealing with a number of different stakeholders. You will have the experience to understand any issues the stores may have and troubleshoot these within a timely manner.

The Company
This multi million pound turnover company are a global retail brand that have grown significantly over the last few decades and are continuing to do so. This is a fantastic opportunity for an experienced Application Support Engineer to join a market leader.

The Package
The salary is between £45,000 - £50,000 + Excellent Benefits including 25 days holiday + bank holidays, pension, health insurance, discounts and more

Bluefire Consulting is an employment agency acting on behalf of a client company.


Job Keywords

EPOS, RetailPro, Retail systems, Technical support



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in IT recruitment on a UK wide basis.

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