JOB TITLE: Team Mgr - Field Engineering & Installation - Bromley

Industry : IT & Telecoms Job Location : Bromley
Job Reference : 12618 Job Category : Telecommunications
Employment Type : Permanent Posted : 16/09/2016
Salary & Benefits : £28000 per annum + Van Pension Petrol Card Bonus
Experience Required : See Job Description
Education Required : See Job Description

Please note you must be permitted to work in the EC to apply for this job.

Job Summary

Team Leaders - Field Engineering & Installation Position:Customer Operations Manager Job Location:Bromley (Covering Dartford, Croydon and Sevenoaks) Package:£28000 per annum + Vehicle (with petrol card), Pension, Bonus Working week Tuesday - Saturday Are you a manager, who is confident of coaching, developing and inspiring a team of 10-14 field based staff to provide a world class customer experience across a range of technology and communications products?

Job Description

Team Leaders - Field Engineering & Installation
Bromley (Covering Dartford, Croydon and Sevenoaks)
Package: Basic of £28,000 with expected OTE around £32,000 plus vehicle, petrol card and pension

The Opportunity:

Are you looking to take a role working within one of the countries largest communications and technology providers?

Are you a leader, who is confident of coaching, developing and inspiring a team of 10-14 installation engineers to provide a world class customer experience across a range of technology and communications products?

If so, we are keen to chat with you and as a customer facing leader, who is confident of bringing value to the business in this multiple appointment, KPI driven role we`ll offer full training on the product portfolio and a career path within this £200m+ revenue business.

What are we looking for:

A number of customer facing team leaders who will take charge of one of the regional teams of field installation engineers. These engineers will be installing residential communications services including broadband and digital TV but we are not looking for the leaders to come from a specific technical background as 5 week`s initial training will be given regarding our technical products.

Ideally you will have worked in the field before, and will you will need to point to leadership experience with evidence of showing how you coach a team to reach KPI`s but we are open minded about what this leadership background looks like and we are looking for characteristics like honesty, excellent time management, solid use of Microsoft Excel and associated KPI`s / management information.

If you are all about the customer experience and enjoy the mixture of being in the office, and being in the field across your area and showing a visible leadership presence then we are keen to hear from you.

If you have worked as a leader within a field operations environment and if you tick the boxes as a customer focused, KPI driven leader of field based staff, then this could be for you. It`s a fast paced leadership position and every day poses different challenges but if you enjoy the customer interaction alongside doing what is needed to help your team be where they need to be, let us know.

You`ll need a full driving license with 8 points or less.

The company / The Package and Logistics:

With revenues in excess of £200m per year, this is a leading player across UK technology and utilities services and offer an excellent foot on the management ladder with good chances of progression.

Due to listening what our customers want, this is a Tuesday to Saturday working week. You`ll have a 50/50 split between being in the office and being in the field and company vehicle plus petrol card is provided.

Bluefire Consulting is an employment business acting on behalf of a client company.

Job Keywords
Team leader, manager, customer service, logistics, operations, field service, distribution, customer operations, man management, direct reports, supervisor, area manager, regional manager

Job Keywords

Operations manager, Service manager, Installation manager, Regional manager, Area manager, Logistics manager, Field operations manager, Field service manager

Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Telecommunications recruitment on a UK wide basis.

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