JOB TITLE: Voice and Data Services Engineer

Industry : IT & Telecoms Job Location : City of London
Job Reference : 10687 Job Category : Telecommunications
Employment Type : Permanent Posted : 15/05/2014
Salary & Benefits : £48000 - £50000 per annum + Out of hours + Benefits
Experience Required : See Job Description
Education Required : See Job Description

Please note you must be permitted to work in the EC to apply for this job.

Job Summary

A leading Telecoms managed services company in the City of London are looking to recruit a Voice and Data Services Engineer that is CCNA certified and ideally holds a CCNP or CCNA voice. You will have previous experience working for a communications services provider and will be looking for an opportunity where you can progress in an established yet growing company working with cutting edge technologies. The salary on offer is £48,000 - £50,000 + out of hours + over time + Excellent Benefits.

Job Description

Voice and Data Services Engineer
City of London
£48,000 - £50,000 + £2400 out of hours + Excellent Benefits including 22 days holiday + bank holidays + childcare vouchers

The Role
As a Voice and Data Services Engineer you will be responsible for the installation, configuration and support of all voice systems, with an assumed data networking background. This multi-faceted role will be split 35% voice and 65% data and you will be responsible for delivering projects to customers at a high standard. You will be responsible for predominately VoIP based services using Mitel IP PBXs (3300) & Asterisk PBX's applications suites such as Unified Communication. You will be responsible for the installation, configuration and routine maintenance of the equipment working closely with service partners and will take responsibility for moves & changes on customer PBX which are mainly managed remotely.

Key Responsibilities:
*Provisioning of voice and data services
*Design, configuration and implementation of both voice and data solutions for customers
*To have a strong technical understanding of the voice infrastructure to aid the provisioning and troubleshooting activities together with a strong IP background
*Install and maintain core voice network equipment
*Install, configure/provision, end to end test, maintain voice network elements and systems both on company premises and in the field/on customer/third party sites
*Troubleshoot technical faults and resolve to timely and successful conclusion
*Complete network/system upgrades and planned works (out of hours if required)
*Be on-call out of hours (as part of the duty roster) to deal with customer/network faults/issues
*Quality control of all work undertaken
*To provide on-site supervision of third parties installing equipment and services

The Requirements
As a Voice and Data Services Engineer you will hold at least a CCNA however ideally be CCNP or CCNA voice certified and will have previous experience from an ISP/MSP/Telecoms company. You will have at least 18 months hands on experience and will have the following technical skills:

*Good working knowledge of TCP/IP
*Experience of configuring Cisco routers and switches
*Experience of configuring and supporting OSPF
*Some MPLS experience
*Experience of firewalls (ideally Juniper SSG or SRX)
*Strong technical knowledge of VoIP signalling protocols (SIP, H.323) and media (RTP)
*Experience of softswitch technology and C7 interconnect (WTL IPNx ideally)
*Good experience of UK signalling systems (Q.931, DASSII, Q.SIG, DPNSS etc),
*Experience of diagnostic tools such as wireshark and be able to interrupt traces.
*Experience of TDM to SIP gateways (dialogic )

PBX Experience
*Experience installing and configuring Mitel ICP 3300 Controllers software release MCD 5.xx using SIP and or Q.931
*Experience of Mitel Enterrpsie Manager application
*Experience (ideally) of Mitel Applications suite including Enterprise Manager, Your Assistant /Unified Communication, Teleworker/Mitel Border Gateway)

*BGP experience
*Have demonstrable knowledge of any other PBX s (Asterix, Avaya, Cisco Call Manager)

You will be reliable, a team player and thrive on working in a high pressure environment. You will be methodical in your working with strong attention to detail. You will have excellent communication skills both written and verbal and have the ability to relate to non-technical people. You will be a self-starter and be able to prioritise and manage multiple tasks at one time.

The Company
This is an excellent opportunity for an experienced Voice and Data Engineer to join a privately owned, expanding telecom voice and data managed services provider based in the City of London.

The Package
Salary is between £48,000 - £50,000 + £2,400 out of hours + Benefits including 22 days holiday + Bank holidays + childcare vouchers
Bluefire Consulting is an employment business acting on behalf of a client company.

Job Keywords

CCNA, CCNP, CCNA Voice, Mitel 3300, VoIP, TCP/IP, ISP, Telecoms

Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Telecommunications recruitment on a UK wide basis.

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