JOB TITLE: 2nd / 3rd Line Technical Support Technician


Industry : IT & Telecoms Job Location : Crawley
Job Reference : 10892JL Job Category : IT
Employment Type : Temporary Posted : 24/07/2014
 
Salary & Benefits : £25 - £28 per hour
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

2nd / 3rd Line Technical Support Technician, Crawley, £25-£28/hour contract position, 3-6months,.


Job Description

2nd / 3rd Line Technical Support Technician
Crawley
£25-£28 /hour
3-6 months of work

Experienced 2nd / 3rd Line Technical Support Technician to work for a public sector organisation in Crawley. 3-6 months' worth of work to cover the IT support whilst windows 7 rollout across the site.

You'll be required to help with General PC Support work, holiday cover and the Windows 7 rollout along with some server Active Directory work.

You will be working with the following technologies and therefore have experience in:

*Exchange 2007
*Windows server - Active Directory 2008
*Understanding of NTFS permissions
*Creation of Profiles (local roaming mandatory - folder redirection)
*Creation of email accounts - use of public folders
*Windows XP, Windows 7, Windows 8.1
*Office 2013
*Be able to assist in the physical installation of PC's during Windows 7 rollout.


We are looking for candidates who are good communicators with the ability to clearly understand technical issues / problems. You will be highly organised with the ability to troubleshoot, own, and resolves cases, keeping the user informed through all stages of the process.

This is a contract position with around 3 - 6 months of work.

Bluefire Consulting is an employment business acting on behalf of a client company.


Job Keywords

It support, 2nd line, 3rd line, desktop support, support engineer, microsoft, server, network, office, ad, sql



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in IT recruitment on a UK wide basis.

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