JOB TITLE: 1st/2nd Line IT Engineer (Farnham)


Industry : IT & Telecoms Job Location : Farnham
Job Reference : 13311AH Job Category : IT
Employment Type : Permanent Posted : 07/12/2017
 
Salary & Benefits : £23000 - £25000 per annum + pension
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

Job Title:1st/2nd Line IT Engineer (Farnham) Salary:£23k - £25k plus pension Are you passionate about IT support? Do you love interacting with customers? Enjoy getting out and about? If so, we have the perfect 1st/2nd Line IT Engineer role for you. We're a growing IT managed services provider who pride ourselves on using the latest technologies and solutions developed and tested in-house to give our clients a really tailored IT provision.


Job Description

Job Title:1st/2nd Line IT Engineer (Farnham)
Salary:£23k - £25k plus pension

The Opportunity
Are you passionate about IT support? Do you love interacting with customers? Enjoy getting out and about?

If so, we have the perfect 1st/2nd Line IT Engineer role for you. We're a growing IT managed services provider who pride ourselves on using the latest technologies and solutions developed and tested in-house to give our clients a really tailored IT provision.

We're obviously doing something right! Our customer list carries on growing so, to make sure they continue to get top class service, we need to add to our existing IT support team.

The Role
As the next 1st/2nd Line IT Engineer you work within a close knit team of 6 (with you being the 6th) to answer calls and queries, respond to tickets raised and generally provide helpdesk support to our valued clients who span a wide range of industries.

Quality really is the buzzword for us so whilst we obviously have SLA's in place for responding it is really about making sure the job gets done well.

You'll also get the chance to travel to client sites spread around the UK as 1st/2nd Line IT Engineer to assist with new set ups, installs and implement on ground solutions.

The Candidate
If you have experience working in a previous 1st/2nd line support role either in-house or through a managed service provider we'd love to hear from you!

To be really successful in the 1st/2nd Line IT Engineer role you will need to have a good working knowledge of Active Directory, Windows Server 2008/2010 and Window OS 7 or 10 as we really enjoy working with the latest technologies and passing that through to our customers. Any work you've done with MS Office products, Exchange and LAN would be viewed as very handy.

I know we've gone on about it but we really do believe in providing great customer service plus you will be fitting in to a close, happy team so to enjoy this role you will need to be a people person who can add to that.

As you will be travelling to client sites you will need a UK driving licence and your own car (business expenses will be paid).

The Company
We're a small (but growing!) IT services company who make sure our customers have well run, top of the range IT systems they can rely on to develop their business. Our tried and tested formula to achieve this involves our use of the latest technologies plus our Engineer's excellent knowledge of those systems.

If that sounds like a company you want to be part of click "apply" now€¦

Bluefire Consulting Ltd is a recruitment agency working on behalf of our client and not the direct employer.
We pay excellent referral fees so if you know of someone who would be suited to this role please get in touch!

Reference: 13311AH


Job Keywords

IT desktop helpdesk 1st 2nd 3rd line support engineer Windows Office365 OS server software hardware network Microsoft CompTIA CCNA IP Active Directory technical troubleshoot install maintain DNS DHCP Farnham



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in IT recruitment on a UK wide basis.

<< back to IT & Telecoms jobs