JOB TITLE: 3rd line technical support (VMware)


Industry : IT & Telecoms Job Location : Haywards Heath
Job Reference : 10883 Job Category : IT
Employment Type : Permanent Posted : 18/07/2014
 
Salary & Benefits : £32000 - £36000 per annum + holidays, lap, mob, bus ex
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

3rd line technical support (VMware) Haywards Heath £32-£36K + 29 days holiday including bank holidays worki This is a fantastic opportunity for a 3rd line technical support, to join a successful and growing hosted service provider, with the opportunity to learn and use the latest cutting edge technologies. If you have worked at a 3rd line level and have experience with VMware, Citrix and Windows 2008/2012 and enjoy providing best in class customer service please apply.


Job Description

3rd line technical support (VMware)

Haywards Heath

£32-£36K + 29 days holiday including bank holidays working Monday to Friday 8am-5pm.

This is a fantastic opportunity for a 3rd line technical support, to join a successful and growing hosted service provider, with the opportunity to learn and use the latest cutting edge technologies. If you have worked at a 3rd line level and have experience with VMware, Citrix and Windows 2008/2012 and enjoy providing best in class customer service please apply.

The role, we are looking for a Senior Infrastructure Engineer/Third Line Support Engineer with 3rd level experience in VMware, vCloud, Windows Server 2008/2012, Linux, Citrix/Terminal Services and Cisco to join a growing hosted services provider. You will be working within a team responsible for the installation, maintenance, monitoring and general support of the computing infrastructure across the Company's datacentres and various UK client sites. It is not imperative you have worked with all these areas but the VMware experience is a necessity. Training and development in areas where you may be a lacking skill and experience can be provided.
This is primarily an office based role (90%), but there will be requirements to attend Datacentre locations and customer sites as appropriate (10%).
The main functions of the role are:

# Implement and support Virtual environments
# Provide 3rd level technical support
# Datacentre infrastructure - maintain, review, analysis, development
# Datacentre - new hardware installations
# Datacentre - Comms / connectivity / VLans
# Design and implement customer specific hosted business solutions
# Projects - new product/solution investigations, testing, developing, and introduction

The Candidate, we are looking for candidates who have a passion for I.T. and providing best in class customer service. We are looking for candidates who are true 3rd line supports/infrastructure engineers who have a large amount of exposure to virtualised environments and software such as VMware, Citrix, Vcloud as well as a blend of other skills such as experience with Windows server 2008/2012, Linux and Cisco. We would like to meet candidates who have previous exposure to working in datacentres whether on site or remotely, and who have a basic knowledge of networks and firewalls. Although certifications are a desirable commodity they are by no means a necessity for this position, but the flexibility to want to work with different areas of support is. We are looking for candidates who are keen to learn and develop in different areas of I.T support and are comfortable wearing multiple hats. We would like to speak with 3rd line supports who have experience of project work, who are capable of meeting customers and understanding their requirements, and who enjoy delivering solutions.

£32-£36K + 29 days holiday including bank holidays working Monday to Friday 8am-5pm, + business expenses.

Bluefire consulting is an employment agency acting on behalf of the client company.



Job Keywords

technical, support, 3rd line, third line, I.T., VMware, cloud, datacentre, network, infastructure, engineer, software, hardware, SQL, Citrix, Cisco, Windows, Server, Linux, exchange, install, design, data centre, hardware, hosted, internet



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in IT recruitment on a UK wide basis.

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