JOB TITLE: Junior Service Delivery Coordinator


Industry : IT & Telecoms Job Location : London
Job Reference : 11745 Job Category : Telecommunications
Employment Type : Permanent Posted : 04/08/2015
 
Salary & Benefits : £22000 per annum + Excellent Benefits
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

A growing yet established Telecommunications company are currently looking to recruit a Junior Service Delivery Coordinator to join their team in Central London. Salary is up to 22K + Excellent Benefits including 2 days holiday + bank holidays, season ticket loan, childcare vouchers and bike loan scheme


Job Description

Junior Service Delivery Coordinator
£22,000 plus Benefits including 22 days holiday + bank holidays, season ticket loan, childcare vouchers and bike loan scheme
London

The Role
As a Junior Service Delivery Coordinator working for a growing yet established Telecommunications company in Central London you will be responsible for overseeing the delivery and provisioning of internet services to customers.

This role would suit someone with a keen interest in IT/Telecoms and ideally with an IT background either from work or education. Any experience in provisioning/delivery roles is highly advantageous as well as any exposure to fibre, Ethernet, circuits or general Telecom services.

This company are offering the right candidate a great opportunity to be trained in this field and build a career within a fast growing business.

You will be involved in the following duties:
*Liaising with customers and suppliers on details regarding delivery, regular updates and handovers once complete.
*Recording details
*Ensuring an up to date log of activity is being kept
*Ensuring that services are being delivered to customers successfully and on time
*Dealing with escalations and any problems on orders
*Keeping customers updated via phone/email
*Managing suppliers such as BT Openreach, Talk Talk, Virgin Media, Colt etc.
*Liaising with external stakeholders, ensuring good working relationships are built
*Working with Salesforce

The Requirements
As a Junior Service Delivery Coordinator you will ideally have experience in a similar role however this isn't essential as training will be given. Any exposure IT/Telecoms is highly advantageous. You will be a self-starter with the ability to multitask and work under pressure. Previous experience in a busy office environment is required and the ability to prioritise.
You will be able to pick things up quickly and learn, understand, apply knowledge of new products and technologies when required.
This company are growing and are offering the right candidate the opportunity to be part of that and develop in the business.

The Company
An expanding Telecommunications company with exciting plans for the near future; this is a fantastic opportunity for an experienced Junior Service Delivery Coordinator to join a reputable organisation.

The Package
Salary is up to £22,000 depending on experience plus Excellent Benefits including 22 days holiday + bank holidays, season ticket loan, childcare vouchers and more

Bluefire Consulting are an employment agency working on behalf of our client.


Job Keywords

Junior, Service Delivery, Telecoms, Provisioning



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Telecommunications recruitment on a UK wide basis.

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