JOB TITLE: Software Support Analyst

Industry : IT & Telecoms Job Location : London
Job Reference : 12194 Job Category : IT
Employment Type : Permanent Posted : 09/03/2016
Salary & Benefits : £26000 per annum + Pension, Health, Gym, Travel
Experience Required : See Job Description
Education Required : See Job Description

Please note you must be permitted to work in the EC to apply for this job.

Job Summary

Location: London (West End) Package: £26,000 + Pension, Health, Gym, Travel Allowance Position Summary: We are looking for a Software Support Analyst to tackle and solve problems in relation to the company's current software system.

Job Description

Software Support Analyst
£26,000 + Benefits including pension, healthcare, dental, gym, travel, 25 days + bank holidays (day off for your birthday), free lunch on a Friday and more

Are you a problem solver with experience in MySQL? Are you looking for a role in a fast paced Tech Track 100 company?

The Opportunity
If so, we have the perfect opportunity for you. Acting as the middle man/woman between the support/development teams you will be responsible for resolving issues with their bespoke software.

The Role
Reporting to the Head of Support (Who has progressed from a Support Desk Engineer 3 years ago), you'll be working in a fast paced role within a work hard, play hard environment. With their own bar, pool table, massage chairs and personal trainer you'll be looked after for your hard work!

As a Software Support Analyst you'll love talking to customers. You'll be expected to tackle and problem solve issues on the software, work through and close off tickets and create and maintain code documents, all of this is within an agile/extreme environment.

You'll have experience of MySQL and will be passionate about learning new technologies. The company are growing rapidly, and this is typically why people join them and pretty much everyone we have ever sent for interview desperately wants to come on board. They're a market leader not just in the UK but are also gaining pace across the World, and despite only opening an office in New York in 2015, they are already looking for additional premises in California.

The Candidate
This Software Support Analyst role will suit an IT/Technical graduate or similar who is passionate about technology and loves interacting with customers. A good understanding of MySQL, and a coding language - such as JavaScript, PHP, HTML or Ruby would be great.

You'll enjoy solving problems and will be looking for an opportunity to learn and gain exposure to different types of work and technologies.

Working Environment
Good location in Central London, the company offices are pretty cool. Its open plan, they've got a bar and pool table along with chill out rooms with massage chairs, and those sparkly lights in the roof that look like stars at night.

Mac or PC, you can have whatever works for you.

Company are one of the Fastest growing technology companies in the UK, so both growth and stability. As a Software Support Analyst you'll be working on software products that are leading the market in the UK, and are growing rapidly across East and West Coast North America.

Bluefire Consulting is an employment business acting on behalf of a client company.

Job Keywords

Software support, MySQL, Graduate, Object orientated programming, Support

Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in IT recruitment on a UK wide basis.

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