JOB TITLE: Support Engineer


Industry : IT & Telecoms Job Location : London
Job Reference : 12078 Job Category : Telecommunications
Employment Type : Permanent Posted : 08/01/2016
 
Salary & Benefits : £35000 - £38000 per annum + Excellent Benefits
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

A leading Telecommunications company are currently recruiting for a Support Engineer for their London office. The salary on offer is £35,000 - £38,000 + Excellent Benefits including pension, healthcare, 25 days holiday and more.


Job Description

Support Engineer
£35,000 - £38,000 + Benefits including 25 days holiday, pension, healthcare, cycle to work scheme and more
London

The Role
As a Support Engineer working for an award winning Telecommunications company you will be responsible for providing up to 3rd level support and acting as an escalation point from the support desk team.

You will ideally have experience in Juniper and any certifications such as JNCIA, JNCIS are highly desirable however not essential. Candidates that have a CCNP and at least 2 years experience in Telecoms will also be considered. This role may suit someone currently in a 2nd line role looking for a step up in their career.

As a Support Engineer you will be involved in the following duties:
*Providing support to network services and dealing with any network faults
*Escalating faults to carriers and suppliers ensuring they are dealing with any issues in a timely manner
*Up to 3rd level support for faults and change requests
*Ensure cases are documented well
*Involved in projects and solutions

The Requirements
As a Support Engineer it is essential you have the following skills and experience:
*ISP/Telecommunications background
*Strong working knowledge of BGP and OSPF
*Experience with Juniper ideally the EX/SRX/MX series and Cisco
*Strong communicator with excellent organisational skills

Any certifications in Juniper are highly advantageous such as JNCIA, JNCIS. Candidates with a CCNP and a background in Telecoms will also be considered.

The Company
An award winning and growing Telecommunication company; this is a fantastic opportunity for an experienced Support Engineer to join a reputable organisation.

The Package
Salary is £35,000 - £38,000 depending on experience + Benefits including 25 days holiday, pension, healthcare, cycle to work scheme and more

Bluefire Consulting is an employment agency acting on behalf of a client company.










Job Keywords

Juniper, Cisco, JNCIA, JNCIS, CCNP, Telecoms, ISP, Support



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Telecommunications recruitment on a UK wide basis.

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