JOB TITLE: 2nd Line IT Support (SCCM)

Industry : IT & Telecoms Job Location : Manchester
Job Reference : 11376BC Job Category : IT
Employment Type : Permanent Posted : 09/04/2015
Salary & Benefits : £27000 - £28000 per annum
Experience Required : See Job Description
Education Required : See Job Description

Please note you must be permitted to work in the EC to apply for this job.

Job Summary

2nd Line IT Support (SCCM) Paying up to £28k - Salary Per Annum Based in Manchester The Opportunity An excellent opportunity for an IT Support Technician has arisen within a reputable professional services practice in Manchester. The position of IT Support Technician allows for a Microsoft bias technical all-rounder to join the IT department looking after around 250 users across 3 sites. This will be a multifaceted role which will call on previous support experience.

Job Description

Role: 2nd Line IT Desktop Support Technician (6 Months)
Paying up to £28k - Salary Per Annum
Based in Manchester

The Opportunity

We are looking to recruit a Microsoft bias 2nd line support technician to work for this professional services company. Based from Manchester City Centre and supporting 250 users in two other regional offices, you`ll have solid 2nd line experience supporting Microsoft SCCM alongside in depth desktop support experience and assumed Windows 7&8.

This will be a multifaceted role assisting with project work and serving as an escalation point for all issues/problems raised by the service desk and many other roles supporting line of business systems software and hardware.

The opportunity comes on a fixed term salary basis for an initial 6 months.

The Role

The IT Support Technician will be brought in to provide support to internal users for the everyday faults mainly within their Manchester office but also on occasion their Liverpool and Preston branches. The primary duty as IT Support Technician will be to take responsibility for both the SCCM and packaging/ deployment of applications.

This is a Microsoft bias role, and as part of the small IT department, you`ll be skilled in Windows desktops , Exchange, VMWare, Active Directory, SQL Server and have good all round exposure to SCCM systems.

We are not looking for an expert in all of these areas, but you will need to be able to demonstrate commercial exposure to solid 2nd line level in the above.

The Candidate

We are looking for a responsible and organised candidate with a positive attitude who is able to work both alone and as part of a team. Somebody with good attention to detail who is able to communicate well and provide support on a wide range of equipment and software.

Preferable skills required;
*Windows 7/8 Desktop.
*SCCM 2012.
*Active-Directory, Group Policies, DNS and Anti-Virus/Anti-Malware/ Firewalls.
*Citrix XenDesktop 7.x.
*VMWare, Exchange, SQL, SharePoint, BackupExec & Veeam.

Ideally, we are looking for somebody who possess their;
*A+, N+, Microsoft certifications.
*ITIL v3 Service Management.
*Microsoft Certified MCSE/MCSA Level.
*BSc Computing Degree and/or equivalent 6Yrs+ experience, 3Yrs in a 2nd Tier support role.

However, If you do not have all the above and but feel you have all the other IT Support skills we require, please still apply.

The Company

A well-established professional services firm based in the business district of Manchester city centre. They pride themselves on their friendly approach and employ cutting edge technical solutions so you`ll benefit from both the working environment, and also the technical portfolio.

The Package

Paying up to £28k depending on skills and experience for the 6 months.
35 hour week, Monday to Friday.

Must hold a UK driving licence as a pool car will be provided for any required site visits.

Bluefire Consulting is an employment business acting on behalf of a client company.

Job Keywords

IT, Support, 1st, Line, 2nd, 3rd, SCCM, Windows, Server, Remote, Desktop, Active Directory, Group Policies, NTFS, Permissions, networking, switches, routers, VPN, Exchange, VMWare, Hardware, Software, SQL, BackupExec, SharePoint, MCSE, MCSA, Contract

Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in IT recruitment on a UK wide basis.

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