JOB TITLE: Network Analyst


Industry : IT & Telecoms Job Location : Manchester
Job Reference : 6760 Job Category : IT
Employment Type : Permanent Posted : 10/06/2010
 
Salary & Benefits : £17500 - £18000 per annum
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

We are looking for a network support technician required with solid 1st / 2nd line Microsoft skills to work for our multinational client based in Salford.


Job Description

We are looking for a network support technician required with solid 1st / 2nd line Microsoft skills to work for our multinational client based in Salford.

This role calls for an all rounder with a flexible attitude, who is looking to join a small IT support team that will support a 200 user network. You should have a good amount of commercial support experience and it is essential you are competent in all of the following systems:

* Microsoft Desktop and Server operating systems and application suites - XP, Vista and 7 along with Windows Server 2003 and 2008. In addition, you should also have experience of Exchange 2007 (Although they are soon to migrate to 2010).

It is also highly advantageous to have some web development skills - this is a network support role and that is the primary focus, however, any web development skills will be classed as a real bonus.

Job Context:

* Provide end user support
* Maintain and support IT equipment
* Network trouble shooting
* Communicating with staff both face to face and over the phone


Principal Accountabilities:

* Provide 1st and 2nd line support for all IT Systems / users
* Perform system back-ups.
* Maintain user documentation, procedures and libraries for installed products.


Knowledge and Skills:

* Computer and networking Hardware
* Good communication skills
* Ability to trouble shoot both in person and over the phone
* Ability to use own initiative
* Web development skills advantageous (.NET, JavaScript, JQuery)
* Microsoft accreditation such as MCTS or MCSE an advantage.

There is no formal on call with this role , however as per the requirements of customer facing IT support you should have a flexible attitude regarding minimizing disruption to users.

Bluefire Consulting is an employment business acting on behalf of a client company.


Job Keywords

"support" "2nd line" "web development"



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in IT recruitment on a UK wide basis.

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