JOB TITLE: IT Technical Support


Industry : IT & Telecoms Job Location : Marlow
Job Reference : 12756SM Job Category : IT
Employment Type : Permanent Posted : 07/12/2016
 
Salary & Benefits : £30000 - £40000 per annum
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

IT Technical Support Paying £30k-£40k Benefits include Great coffee, sit-stand desks, table football, craft beer fridge, Xbox, Oculus Rift & HoloLens! Based in Marlow If you're looking for a IT Technical Support role in a big, bland, faceless corporation then you should stop reading now. If you'd like to put your talents to work in innovative SaaS company and fast-track your career as part of a rapidly evolving company that provides opportunity for growth and development, Read on!


Job Description

IT Technical Support
Paying £30k-£40k
Benefits include Great coffee, sit-stand desks, table football, craft beer fridge, Xbox, Oculus Rift & HoloLens!
Plus the usual benefits!
Based in Marlow

If you're looking for a IT Technical Support role in a big, bland, faceless corporation then you should stop reading now.

If you'd like to put your talents to work in innovative SaaS company and fast-track your career as part of a rapidly evolving, young company that provides enormous opportunity for growth and development, then you're in the right place. Read on!

The Opportunity
As an IT Technical Support wizard, you will get the chance to work with our client who are one of the most innovative Software as a Service (SaaS) IT companies in the market. The have taken a popular Microsoft product and made it better, so much so Microsoft use it themselves! You will get the chance to support this bespoke product and get to deal daily with the customers who depend on it.

These customers include Microsoft, Deloitte, PWC, Ford and EasyJet to name a few, so you will get the chance to support and be involved with some of the world's best clients. We don't need you to have a specific background, but it is assumed you will be very good with customers and we want you to come from a IT Technical Support background. We will train you on the rest!

The company have gone from humble beginnings but have grown fast over the years and continue to do so and we credit this success to the company culture. They are not here to churn out multiple products or even have one great idea and then sit on their laurels waiting for the money to roll in. They want to keep developing great quality products that improve the user experience and continue to stand out from the crowd.

That takes time and a high level of skill and that's why they have engaged Bluefire to find the Jedi Warriors of the IT Technical Support Universe

We're looking for people who can help us build something special

So do you think you have the Force? Get in touch

The Role
In the IT Technical Support team, we work with customers to build our software application on top of Microsoft monitoring platforms. Our product is an IIS Web App, which our clients install and run on-premises. Those clients include some of the world' s largest companies and were committed to delivering them an outstanding service and product, Our clients are Microsoft focused Enterprise organisations and so the technologies that we interact with are the likes of System Center, VMware, Hyper-V, Citrix, SQL, Exchange, IIS, AD and Azure. We aim to resolve issues quickly and see every new ticket as an opportunity to impress our clients with our quality of service and depth of knowledge. We work hard to keep our support overheads as low as possible. We support our clients within UK business hours, not round the clock.

The Candidate -What we are looking for!
In our IT Technical Support team. we're a dynamic, energetic team; things move fast here and we're looking for people who can play a vital part in influencing the success of the company. If you've got the talent we are looking for to succeed then we know that you'll be good enough to secure an excellent salary in a faceless corporation who treat you just like the pound sign ££££ you are chasing. The real reason you should be interested in this role is if you want to do rewarding, innovative work that delights customers and do it as part of a friendly, talented and tight-knit team.

We want you to be bright and have strong customer service skills but also it would be assumed that you have a few years working within IT Support. Above that we are happy to talk

If you are in IT Technical Support and think you have the skills and personality we're looking for, we'd love to hear from you!

So send us your CV or give me a call, we'd love to chat!



Job Keywords

IT, Technical, Support, Engineer, Technician, Analyst, Service Desk, Help Desk, Marlow, Maidenhead, Citrix, Microsoft, Server, Exhange, Active Directory, ITIL, Operative, 1st line, 2nd line, first, second, SCOM, OMS, System Center, VMware, Hyper-V,



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in IT recruitment on a UK wide basis.

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