JOB TITLE: IT/Network engineer (2nd/3rd line)


Industry : IT & Telecoms Job Location : Mitcham
Job Reference : 10484 Job Category : IT
Employment Type : Permanent Posted : 14/03/2014
 
Salary & Benefits : £35000 - £40000 per annum + holidays, pension
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

IT/Network engineer (2nd/3rd line) Mitcham The role We are looking for a multi skilled technical support professional with a strong background in networking and additional skills in server management and desktop support to join our client a UK leader in their industry. In this role you will assist with the day to day support of the server and PC environment while also playing a prominent role in the configuration and maintenance of the network infrastructure and security.


Job Description

IT/Network engineer (2nd/3rd line)

£35000-£40000 Pension, Holidays

Mitcham

The role

We are looking for a multi skilled technical support professional with ideally a strong background in networking and additional skills in server management and desktop support to join our client a UK leader in their industry. In this role you will assist with the day to day support of the server and PC environment while also playing a prominent role in the configuration and maintenance of the network infrastructure and security. In this role you will join a team of 8 multi skilled Technical/I.T./Network/Security engineers to provide a mixture of 1st line telephone support and second line technical assistance to over 1000 desktops, 500 laptops, 100 windows/Linux servers and various payment card systems located at numerous branches located across the UK. You will provide assistance to the maintenance of a PCI DSS compliant network infrastructure, help with periodic vulnerability and penetration testing, and also provide assistance of patch management. This is a highly pressurised environment which will require you to work shifts between 7am-6pm Monday to Friday and also provide 24 hour assistance on weekends one week in seven.

The candidate

We are looking for candidates who enjoy working in a high pressure environment where I.T. /Network support is critical to the operational performance of the business. We are looking for candidates who are highly motivated and professional at all times but also possess softer skills to provide the highest levels of customer support to internal clients who will not always be computer literate. We are looking for candidates who are analytical and natural problem solvers who are prepared to roll up their sleeves to get the job done. We are looking for candidates who are energetic and strong willed and able to cope with a demanding environment while maintaining a high level of honesty and integrity.
We are looking for candidates who have knowledge of Networks, Servers and Desktop. We are looking for candidates who are able to monitor and configure switches and routers, and have a broad understanding of PC issues and Server fixes. Candidates will be expected to have a good understanding of firewall technology, security and secure operations. Candidates are expected have a general appreciation of compliance to the payment card industry data security standards.

The company

Our client is the market leader in their particular field employing over 2300 staff with a presence in all major UK cities. The company prides itself on innovation, and customer satisfaction and has a proven history of delivering a unique service for more than 50 years.

The Package

There is an available salary of £35-£38K which includes the shift allowance. The one week in seven on call rota is paid in time in Lieu. The company provides 20 days holiday + 8 public and bank holidays which rises one day a year until it reaches 25 days. There is contribution pension of where the company matches up to a level of 4% plus various other benefits.

Bluefire consulting is an employment agency acting on behalf of the client company.


Job Keywords

I.T.,WAN, LAN, network, PC, desktop, server, windows, support, analyst, PC, 2nd line, 3rd line, security, supervisor,computer, CCNA, Cisco, security, firewall, switches, routers, technical, configure, telecoms, software, hardware, Linux, engineer,



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in IT recruitment on a UK wide basis.

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