JOB TITLE: Regional Operations Manager


Industry : IT & Telecoms Job Location : Preston
Job Reference : 12510CJ Job Category : Telecommunications
Employment Type : Permanent Posted : 20/07/2016
 
Salary & Benefits : £37000 - £40000 per annum + Car,Bon,Pen,OT,Hol
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

Are you looking to take a role working within one of the country's largest communications and technology providers? Are you an Operations Manager, who is confident of directly managing between 4-5 Site Managers based across the North West and indirectly potentially up to 150+ members of staff? The role is centred on the delivery of world class customer experience across a range of technology and communications products being delivered in the field?


Job Description

Role: Regional Operations Manager
Location: North West
Package: Basic of £37,000 with expected OTE around £40,000 plus vehicle, petrol card and pension
Working Week: Monday - Friday

The Opportunity:

Are you looking to take a role working within one of the country's largest communications and technology providers?

Are you an Operations Manager, who is confident of directly managing between 4-5 Site Managers based across the North West and indirectly potentially up to 150+ members of staff? The role is centred on the delivery of world class customer experience across a range of technology and communications products being delivered in the field?

If so, we are keen to chat with you and as an experienced Operations Manager comfortable with managing a region with people sitting underneath yourself. You will be confident of bringing value to the business in this multiple appointment, KPI driven role we`ll offer full training on the product portfolio and a career path within this £100m+ revenue business.

What are we looking for:

A Regional Operations Managers who will take charge a team of 4-5 Site Managers across the region, Site Managers in turn look after 5-6 Team Managers who themselves have around 20-25 direct reports. For the operations management roles, we are looking for a technical/engineering background is preferred. You'll also be brought up to speed on our product portfolio through a detailed training plan.

We looking for a customer facing leader, coach and developer of staff, who will have a lot of dealings with the end client but also a team of Site Managers to ensure KPI's are met across the region and put into practice delivering a more effective service as a company.

Ideally you will have lead managers/supervisors who work across a number of sites or teams of people remotely and will you will need to point to leadership experience with evidence of showing how you coach a team to reach and exceed KPI`s.
However, we are open minded about what this leadership background looks like and we are looking for characteristics like honesty, excellent time management, solid use of Microsoft Excel and associated KPI`s / management information.

We've found a lot of success previously with leaders coming from the forces into civilian roles so again, more than happy to discuss these opportunities with people from that background.

It`s a fast paced leadership position and every day poses different challenges managing the end clients expectations and the feedback coming through site managers reports what's happening in each region from engineers in the field requires someone who can spin multiple plates at any one time.

You`ll need a full driving license with 8 points or less.



The company / The Package and Logistics:

With revenues in excess of £100m per year, this is a leading player across UK utilities services and offer an excellent foot on the management ladder with good chances of progression.

You`ll be predominantly based in the office in this role but may have to attend external meeting with the end client on occasion across the UK. You will receive a company vehicle (Passat or equivalent and can be used for personal use) plus petrol card is provided.

Bluefire Consulting is an employment business acting on behalf of a client company.


Job Keywords

team manager, telecoms, manager, team leader, engineer, installation, KPI, fibre, broadband, tv, virgin media, BT, network, customer facing, residential, operations, regional manager, regional, site manager, regional operations manager, area manager



Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in Telecommunications recruitment on a UK wide basis.

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