JOB TITLE: 2nd Line Support Technician


Industry : IT & Telecoms Job Location : Watford
Job Reference : 6738 Job Category : IT
Employment Type : Contract Posted : 26/05/2010
 
Salary & Benefits : £9.99 - £10 per hour
 
Experience Required : See Job Description
 
Education Required : See Job Description



Please note you must be permitted to work in the EC to apply for this job.

Job Summary

2nd line technical support engineer required to work for national infrastructure support company. You should have commercial experience providing both internal and external user support within an SLA driven environment and it is essential that you have a detailed knowledge of the Microsoft Windows O/S (XP, Vista and 7) along with MS Office


Job Description

2nd line technical support engineer required to work for national infrastructure support company. You should have commercial experience providing both internal and external user support within an SLA driven environment and it is essential that you have a detailed knowledge of the Microsoft Windows O/S (XP, Vista and 7) along with MS Office. In addition, it is assumed you will have a good hardware support background (ideally Dell & HP) along with a working knowledge of MS Server and MS Exchange. Experience of ITIL service management would be a bonus, but is not essential.

Any formal Microsoft accreditations will be useful but not essential - MCP, MCSA or MCSE.

This role is based at the company head office in Watford so candidates will be expected to commute to that site as your base of operations, but you should also own your own transport and be flexible working around the UK at different sites as and when required. The majority of the time will be spent in Watford, but overnight stays will be required occasionally and you might be working away from home for upto one week. Due to the nature of IT support, you will also expected to be flexible regarding occasional weekend work.

Business mileage and hotel costs will be paid by the company.

Rolling contract basis for at least one month but with a good chance of extension.

Bluefire Consulting is an employment business acting on behalf of a client company.


Job Keywords

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Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in IT recruitment on a UK wide basis.

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