JOB TITLE: IT Support Engineer (2nd / 3rd Line)

Industry : IT & Telecoms Job Location : Wrexham
Job Reference : 12854SM Job Category : IT
Employment Type : Permanent Posted : 25/01/2017
Salary & Benefits : £22000 - £25000 per annum
Experience Required : See Job Description
Education Required : See Job Description

Please note you must be permitted to work in the EC to apply for this job.

Job Summary

IT Support Engineer (2nd Line / 3rd Line) Paying £22000- £25000 depending on experience Based in Wrexham

Job Description

IT Support Engineer (2nd / 3rd Line)
Paying £22000- £25000 depending on experience
Based in Wrexham

The Role
The IT Support Engineer (2nd / 3rd Line) will provide troubleshooting and customer support of desktop/web applications and all related peripheral equipment; responds to queries, runs diagnostic programs, isolates problem, and determine/implements solution. The IT Support Engineer (2nd / 3rd Line) will also provide level 1 backend systems administration of our infrastructure.

The Candidate
The role requires a committed individual who can learn quickly and work independently to shifting service demands. The role would also benefit from an individual who can demonstrate a great deal of experience at first line level but also experience of second line and third support environments.

Prerequisites - Required
Established Microsoft background including:
*Experience of supporting Windows Server 2008/R2, 2012, Windows 7, 10 and XP environments
*Experience of supporting Microsoft Active Directory

The Company
The IT Support Engineer (2nd / 3rd Line) will work for a leading logistics company. More details will be provided to successful applications

Hours of Work
Monday- Friday 9am-5pm

The Package
Paying £22000- £25000 depending on experience

The Agency
Bluefire Consulting Ltd are a recruitment agency working on behalf of our client.

Please consider yourself unsuccessful if you have not heard from us within 14days.

Kind Regards,

Job Keywords

IT, Support, Engineer, Technician, Analyst, Service Desk, Help Desk, Wrexham, Deeside, Citrix, Microsoft, Server, Exhange, Active Directory, ITIL, Operative, 1st line, 2nd line, first, second, 3rd line, MCSA, MCSP, North Wales

Bluefire Consulting is an equal opportunities Employment Business/Agency specialising in IT recruitment on a UK wide basis.

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